Team Lead Operations

Location: United States - Minneapolis, MN

Pay: $62,700 - $93,700

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

PURPOSE/SCOPE:

• Provide direction, instructions and guidance to assigned functional area(s) and complete projects as assigned. This role promotes a positive environment that fosters teamwork and ensures safe and efficient processes and procedures.

GENERAL RESPONISIBILITIES:    

• Provide daily work direction and prioritize workload within their area of responsibility.
• Responsible for department/shift in absence of supervision.
• Effectively communicate with and motivate team members to meet department goals.
• Participates in and support continuous improvement events.
• Identify, troubleshoot and resolve bottlenecks, supply chain problems and training deficiencies. Using proven problem-solving processes.
• Act as primary contact point for any issues on the shop floor.  Engage proper resources to resolve as needed.
• Monitor key metrics to assess safety, quality, delivery, cost and engagement.
• Collaborate with technical team and other Leads/Supervisors to drive improvements.
• Provide root cause & short-term corrective action for customer service and quality issues.
• Act as a primary resource to address violations of policies and procedures.  Escalate to supervisor for formal disciplinary action.
• Ability to provide a detailed recap of day, what went well and what didn’t for EOS report.
• Attend and actively participate in start of shift meetings daily and support cell captains as needed.
• Lead effective Tier 1 meetings to drive daily performance and improvement.
• Audit in process quality and work with the team to drive reduced scrap and rework.
• Trained in security and emergency response details.
• Spend 80% of time on the floor and 20% of time behind the computer.
• Train and follow up regularly with new employees.
• Ability to understand SAP, CM03 and other planning tools.
• Follow standard work

REQUIRED EXPERIENCE & EDUCATION:

• Previous experience in a manufacturing environment.  Tennant Company experience preferred.
• Experience leading teams preferred.
• Demonstrated leadership abilities and experience.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: 

• Ability to acquire a forklift license.
• Actively develop leadership skills toward supervision.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Drive a positive workplace culture where high performance, accountability, and continuous improvement are encouraged and rewarded.
• Willingness to properly confront people when standard work or policy is not being followed.
• Ability to problem-solve.
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment.
• Willingness to be flexible with time and adjust to a changing work environment.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Consistent attendance either onsite or remotely as needed by the business.
• Ability to take direction and accept supervision.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
• Must be flexible with schedule to cover OT and absentee.

REQUIRED PHYSICAL DEMANDS:

• Must regularly lift and/or move up to 10 pounds, frequently lift and/or moved up to 25 pounds and occasionally lift and/or move 40 pounds.

Total Compensation = Pay range + Benefits

Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.  The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company‑paid disability and life insurance, and a full Employee Assistance Program.

Defining Our Employee Value Proposition   

At Tennant Company, we…  

Discover fulfilling work with opportunities for growth and meaningful recognition. 

Drive the quality and innovation our customers rely on in our products and services. 

Connect with people who care about each other, our brands and our communities.

These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another.

Begin your journey with us. Let's reinvent how the world cleans.  

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.