Senior Process Specialist - Marketing Excellence

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

The Senior Process Specialist - Marketing Excellence will be responsible for documenting, executing, and ensuring continuous improvement of our product marketing processes, including product launch, product life cycle management and pricing process execution, ensuring alignment with enterprise product objectives.  

This role will be highly collaborative, engaging departments and team members globally and cross-functionally to ensure end-to-end standardization in processes and execution within Global Product Management responsibilities. This role will need to have proven success for leading through influence.  

Responsibilities  

• Document and maintain the global product launch playbook to maximize the impact of new product launches, aligning with business and customer objectives. Includes training product managers and stakeholders on the process, developing resources and tools to effectively execute and measure.  
• Collaborate with R&D to document Product Management responsibilities within the new product development (NPD) checklist. Provide training to Product Managers to effectively execute and maintain standards   
• Create, maintain, and communicate processes, tools, templates, resources, and programs to elevate the capabilities and impact of the product management department  
• Ensure end-to-end process standardization between locations and departments and align to best practices 
• Stay on top of best practices, methodologies, and tools to help identify opportunities to streamline critical and routine tasks and processes in Product Management and drive continuous improvement  
• Be a change agent for the organization and create new solutions for existing business problems 
• Success measured by enterprise incremental new product revenue against enterprise strategy and annual planning objectives. 

Annual Price Change Process Coordination and Execution

• This role will also be responsible for maintaining and executing the global price change process, with strategic direction from the Director of Global Marketing Excellence  
• Collaborate with global and regional product management teams, business units and cross-functional stakeholders to ensure successful execution, results, and apply countermeasures as needed. 
• Success measured through enterprise-level net price realization against enterprise strategy and annual planning objectives. 

Required Experience and Education

• Bachelor’s degree - Business, Marketing or Communications focus desired 
• 5-7 years' experience, preferably with an emphasis in product management, B2B marketing, Business Process Improvement or Project Management
• Strong cross-functional skills, able to manage complex projects involving multiple stakeholders and departments   
• Training in Process Improvement or Lean Six Sigma Methodologies, including basic process mapping skills, preferred
• Knowledge of the workings in a direct and distributor sales organization desired, cleaning industry or mobile equipment industry is preferred
• Successful track record for problem solving, idea generation, and program execution
• Experience and ability to frequently provide clear and concise communication with executive leadership  
• Proficient in Microsoft Office, including Excel and PowerPoint 

Required Interpersonal and Behavioral Skills

• The ideal candidate is continually looking for ways to do things better and with an eye toward what may come next, is self-motivated, detail-oriented, and results-driven. 
• Exceptional project management skills with the ability to lead multiple projects while meeting deadlines  
• Strong attention to detail and superior organization skills 
• Excellent problem-solving capabilities while effectively working in a dynamic environment  
• Effective communication skills; written and presentation styles 
• Self-manage execution of activities against deadlines, proactive communication, and effective time management skills 
• Proven success in collaborating with multiple individuals/roles/departments to achieve results  
• Creativity and ability to generate innovative ideas to spur interest in and excitement at events 

Begin your journey with us. Let's reinvent how the world cleans. 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.