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Principal Business Analyst Sales & Distribution

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.


Position Summary

The Principal Sales and Distribution Business Analyst  is responsible for providing application services and support to the global Tennant organization in the SAP Sales space. As a member of the IT team, In this role you’ll primarily support business areas such as Sales, Service, Customer Service, Invoicing, EDI, CRM. This role allows working with business users gathering requirements, defining solutions, testing, implementing and supporting them along the way.  You will also be participating in the organizational transformation journey with S4 HANA Implementation.



  • Responsible for gathering business requirements and documenting them into business requirement documents, user stories, and functional specifications.
  • Responsible to create detailed specifications and process flows to provide direction to application developers
  • Responsible for developing functional, integration, regression, and test plans
  • Responsible for analyzing the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices
  • Support, assist and train the users on new modified system configurations highlighting the impact on business processes
  • Work closely with Managers, Executives, Onsite team and Offshore team to ensure the release of high-quality solutions
  • Comply with regulatory and change control requirements and processes
  • Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates
  • Demonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems




  • 10+ years of SAP ERP Business Systems Analysis experience with a focus on SAP Sales & Distribution
  • Strong cross-module functional knowledge between SD-MM, and SD-FICO
  • Configure and maintain Order to Cash (OTC) processes and business activities such as Master data, Pricing, Sales documents, Billing, Shipping, Transportation, Availability check, Copy Control, item categories, Credit Management, Output and Bill of Materials (BOM)
  • Working knowledge of Interfaces (IDOCS, EDI, XML, etc.) with other SAP and non-SAP systems and middleware
  • Exposure to external Tax systems like Vertex, AVP etc.,
  • Exposure to S4 HANA will be an advantage
  • Experience working with business end users, gathering requirements, and building detailed functional design specifications, testing & coordinating delivery of features and functionality
  • Ability to work on multiple projects concurrently
  • Ability to work with minimum supervision or guidance
  • Familiarity with Software Development Lifecycle (SDLC) processes
  • Good verbal and written communication skills
  • Should contribute to team-building measures like Knowledge Management & Mentoring


Begin your journey with us. Let's reinvent how the world cleans. 


Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Nearest Major Market: Minneapolis

Job Segment: Testing, Business Analyst, Systems Analyst, ERP, Technology, Finance

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