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Field Analytics Analyst

Tennant Company is a recognized leader of the cleaning industry. Since 1870 we have been passionate about developing innovative and sustainable solutions that help our customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Our products include equipment for maintaining surfaces in industrial, commercial and outdoor environments; detergent-free and other sustainable cleaning technologies; cleaning tools and supplies; and coatings for protecting, repairing and upgrading surfaces. With more than $1B in revenue, Tennant Company operates in three geographic business units including the Americas, Europe, Middle East and Africa and Asia Pacific. Join the company committed to empowering our customers to create a cleaner, safer and healthier world with high-performance cleaning solutions that minimize waste, reduce costs, improve safety and further sustainability goals.

PURPOSE/SCOPE: 

  • The analytics team is looking for an experienced data analyst who can turn data projects and requests into value-added reporting that will provide insights to assist with making business related decisions.  The analyst will collaborate with the North America Sales, Service and Field Operations to do a complete lifecycle data generation, identify trends and patterns within the data sets and provide recommendations based on the data results.  The position will have the opportunity to collaborate on strategic data initiatives within the sales and service organizations.  A focus will be on strategically thinking how BIG data can be managed and utilized within our North America business.

 

GENERAL RESPONISIBILITIES: 

  • Knowledge of core data systems such as SAP/BW, CRM and Service related tools.  Experience working with external data providers such as D&B or US Census data.
  • Collaborate with customer to build a dashboard (experience with Microsoft Power BI or similar tool) that provides insight into the business to assist with decision making.
  • Experience with data models with the ability to analyze large data sets.
  • Advance skills within excel with formulas, trending and pivot tables.
  • Integrate data from multiple data sources with experience on connecting various types of data.
  • Develop new/updated documentation for processing of data for reporting purposes when necessary.
  • Define and lead work activities with data analysis and produce high quality deliverables with a significant amount of autonomy.
  • Demonstrated understanding of complex hierarchies and relationships.
  • Ability to dig into a data issue, investigate and find a root cause.
  • Assist with day to day data requests and monthly metrics processing.
  • Use data and metrics to identify and evaluate opportunities and effectiveness for performance improvement projects
  • Collaborate with multiple departments, & Subject Matter Experts (SME's)
  • Partner with the customer to investigate and resolve questions and anomalies regarding the data presented within data reporting.
  • Prepare and present effective presentations telling a story from the data to a team or business partner.

 

REQUIRED EXPERIENCE & EDUCATION:

  • Bachelor’s degree preferred; bachelor’s degree in Business or Mathematics 
  • 5 plus years' experience in: Business Analysis, Financial Reporting, Analytical Reporting

 

Let us introduce you to Tennant Company. We’re everywhere. In your sports clubs, shopping malls, office buildings, parking lots. We make things that make things look like new. We bring new cleaning ideas to market. There is new dirt every day and our machines clean it up. With manufacturing operations and sales, service and support functions across globe, your journey at Tennant can take you places you never expected. If you want to get your hands dirty on a project, step up with your own ideas, or maybe even explore talents you never knew you had, Tennant Company is a place where that can happen. Because at Tennant, we like to think like new. Begin your journey with us. Let's reinvent how the world cleans.

 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

 


Nearest Major Market: Minneapolis

Job Segment: Analytics, ERP, SAP, Business Analyst, CRM, Management, Technology

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