Credit Manager

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Tennant is seeking a US Credit Manager to lead our worldwide credit risk strategy, credit policy and order approval process. This role owns customer credit assessment and portfolio risk management processes to optimize cash flow, minimize bad debt, and enhance customer experience. You will partner cross‑functionally with Sales, Shared Services, Legal, and Treasury, and manage a team covering the Americas.

Key Responsibilities

Credit Policy & Governance

• Develop, implement, and maintain global credit policies, procedures, and controls consistent with U.S. GAAP and SOX requirements.
• Define credit limit frameworks, escalation thresholds, and approval matrices; ensure consistent application across regions.
• Establish risk segmentation (e.g., high/medium/low risk, strategic accounts) and appropriate mitigation strategies (guarantees, letters of credit, trade credit insurance).

Risk Assessment & Portfolio Management

• Conduct creditworthiness assessments using financial statements, bank/trade references, external agency data, and internal payment history.
• Own portfolio monitoring, early‑warning indicators, and risk dashboards; proactively adjust credit exposure based on macro or customer‑specific signals.
• Maintain and optimize trade credit insurance programs (coverage, claims, compliance).

Order‑to‑Cash Process & Systems

• Drive O2C process excellence: order release controls, billing accuracy, chargeback management, and write‑off governance.
• Champion ERP/CRM enhancements (e.g., SAP S/4HANA) and credit scoring automation tools.
• Implement KPI dashboards and reporting cadence for executive visibility.

Compliance & Controls

• Ensure adherence to U.S. GAAP, SOX, and applicable international laws (sanctions/export controls, anti‑bribery/anticorruption).
• Maintain documentation and audit trails; support internal/external audits and control testing.

Leadership & Collaboration

• Build, coach, and scale a high‑performing global credit team (direct reports or regional leads).
• Facilitate cross‑regional best‑practice sharing and continuous improvement initiatives (Lean/Six Sigma).

Professional Experience / Qualifications:

• Bachelor’s degree in Finance, Accounting or related field
• 7+ years of experience in credit management / accounts receivable, with 3+ years in a leadership role
• Demonstrated expertise in financial statement analysis, covenant assessment, and setting credit limits.
• Hands‑on experience with ERP (e.g., SAP), credit bureaus/data providers (e.g., D&B, Experian), and collections platforms.
• Strong knowledge of U.S. GAAP, SOX controls, and international trade terms (Incoterms, letters of credit).
• Excellent stakeholder management and negotiation skills; ability to influence commercial decisions.

Competitive base salary commensurate with experience: $105,100 - $162,700

Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans. 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.