Change Management Administrator

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Location(s): Eden Prairie, MN (HQ)

Travel Requirements: 0-25%

As we continue to build scalable processes consistent with Tennant Company’s strategy, we are excited to move to the next phase of Project Delta as we upgrade and modernize our approach to Cost-Out Projects.  We need a skilled and cross-functional team in this transformative work. This role will drive successful communication, record keeping and support of Project Delta activities.  You will partner with Project Delta leadership to assist in scheduling activities with appropriate stakeholders, hosting local events as well as assisting with remote events if/as appropriate, and creating communications to provide clarity of project activity.  You will assist in developing record keeping tools for organizing and archiving project data, reviews, and results in order to assist in audits of post-project results.

Key Responsibilities

• Collaborate closely with key team members (including senior leaders, project teams, and project stakeholders) to gain their support and involvement in the change process
• Support functional leaders with tools and resources to support organizational change management communications.
• Periodic, consistent, clear, and concise communications to be shared with project team members as well as senior leaders
• Maintain a calendar of events throughout the year, recurring and non-recurring meetings related to Cost Out Projects
• Perform administrative tasks around training, file management (i.e. SharePoint access, TCMS tools, etc.)
• Create mechanisms for gathering feedback from end-users throughout the on-going project activities.
• In concert with Project Delta leadership, maintain a pulse on the organization, people, and projects.
• Help identify opportunities to recognize teams and individuals for support and/or recognition over the course of time.
• Data management and communication with key Stakeholders (i.e.: publishing metrics, updating tools/forms for reporting on projects, etc.)
• Work with leadership to develop best practices for communications and share with global organizations if/as appropriate.

Required Experience and Education

• Knowledge of standard office administrative practices and procedures
• Effective communication and interpersonal skills; Experience in communications with senior leadership preferred.
• Proficient computer skills and intermediate knowledge of MS Office Suite; Advanced skills in Excel and PowerPoint preferred.
• Organizational and planning skills, action oriented; takes initiative in a demanding environment.
• Judgment and decision-making ability with a strong customer (stakeholder) focus
• Attention to detail and accuracy while multitasking and remaining flexible in prioritization.
• Ability to interact successfully across all levels of management.
• High School Diploma or equivalent plus at least 7 years of related experience
• At least 3 years of experience providing support at the senior leadership level.
• Experience with SAP preferred.

Required Interpersonal and Behavioral Skills

Collaborates

• Ensures that stakeholders remain well informed and that surprises are eliminated.
• Identifies and enlists a wide variety of stakeholders who can add value to team outcomes.
• Urges others to share their ideas and input; expresses strong appreciation for these contributions.

Cultivates Innovation

• Suggests creative /useful ideas; arrives at innovative solutions, finds connections between unrelated elements.
• Explores multiple approaches with a variety of alternatives to overcome barriers, creates innovative solutions.
• Finds innovative ways to apply expertise at work; is energized by discovering and sharing new and better approaches.
• Actively encourages and supports others’ creativity; strengthens innovative solutions in a positive and collaborative manner.

Customer Focus

• Regularly assesses customer service levels and identifies creative, viable ways to drive substantial improvement.
• Maintains open channels of communication with internal customers; resolves problems with customers’ satisfaction.
• Forecasts change in internal customer priorities and expectations; makes efforts to adjust proactively.
• Accepts customer feedback and drives innovations that can enable the organization to better meet their future needs

Decision Quality

• Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance.
• Takes smart, independent action in urgent and non-routine situations; quickly and skillfully addresses unfamiliar problems in challenging circumstances.
• Clearly defines the implications of various trade-offs, balances inputs and decision criteria to deliver high-quality decisions.
• Operates with a clear understanding of when to act independently and when to escalate for others’ involvement.

Drives Results

• Is passionate about achieving excellent results and contributing significantly to organizational outcomes.
• Consistently drives initiatives/efforts to successful completion and closure in a timely manner.
• Demonstrates tenacity to achieve results in the midst of obstacles and setbacks; continues to push ahead despite challenges.
• Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance.

Competitive base salary commensurate with experience: $Salary Min - Salary Max

Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans. 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.