Jobs at Tennant Company

Director, Strategic Program Management (Golden Valley, MN, US, 55422)

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

The Director of Strategic Program Management is a leadership role responsible for enterprise-wide governance, execution, and continuous improvement of strategic initiatives through best-in-class program and portfolio management practices. This leader oversees high-impact, cross-functional programs — with a strong focus on New Product Development (NPD) — that are aligned to Tennant Company’s most critical business objectives.

Reporting to the Vice President, Enterprise PMO, this role provides strategic oversight to a team of program managers leading multiple concurrent programs, spanning diverse areas such as innovation, digital transformation, operational excellence, and organizational capability building. The Director ensures programs are executed with excellence in alignment with strategic priorities, delivering measurable business value while cultivating a culture of accountability, agility, and continuous learning.

Key Responsibilities

Portfolio Leadership: Lead and mature a portfolio of enterprise-wide strategic programs, including NPD, transformation initiatives, and process optimization efforts. Devise and execute against a system-level plan for all projects within the portfolio while incorporating cross-functional dependencies. Drive accountability through identifying dependencies, critical path tasks, and forward-looking forecasting of program risks. Provide mitigations for those risks and key team decisions with tradeoffs.
Program Governance & Execution: Oversee program lifecycle management, including initiation, planning, execution, monitoring, and closure. Ensure timely delivery of outcomes within budget, scope, and quality targets. Facilitate resource planning, budget alignment, risk management, and executive escalations.
Cross-Functional Engagement: Partner with senior leadership across R&D, Operations, Supply Chain, Finance, Marketing, and Sales to ensure integrated program execution, change alignment, and stakeholder engagement across the enterprise.
NPD Excellence: Drive the successful execution of NPD programs as a key strategic focus. Champion consistent application of innovation lifecycle processes, investment governance, and product portfolio alignment.
PMO Strategy & Methodology: Evolve Tennant Company’s program and portfolio management frameworks, tools, and performance metrics. Lead the continuous improvement journey and adoption of best-in-class standards, governance models, and execution practices across all strategic initiatives.
People Leadership: Manage, develop, and mentor a team of program managers. Establish performance goals, foster collaboration, and build program leadership capability across the enterprise.
Reporting & Analytics: Maintain an enterprise-wide strategic program portfolio. Provide transparent and data-driven reporting on program health, value realization, and strategic alignment through dashboards, business reviews, and executive communications.

Requirements

Education: Bachelor’s degree in Business, Engineering, or a related discipline.
Experience: 12+ years of progressive leadership in program or portfolio management, with experience managing enterprise-scale programs across multiple functional domains.
Strategic Acumen: Proven ability to lead high-impact programs with strategic importance to executive leadership. Experience translating business strategy into executable initiatives.
Leadership & Influence: Strong executive presence and ability to influence across all levels of the organization. Experience managing and mentoring project/program managers.
Change Management: Demonstrated success in driving organizational change, deploying enterprise standards, and leading cross-functional collaboration.
Communication Skills: Exceptional ability to communicate complex issues and strategies to diverse stakeholders with clarity and impact.

Preferred Qualifications

Cross-Functional Experience: Exposure to multiple business functions including R&D, Operations, and Marketing highly preferred.

Strong background in product and/or process development preferred.
MBA and PMP Certification

Competitive base salary commensurate with experience: $151,000 - 241,700 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

Maintenance Tech (Holland, MI, US, 49424)

PURPOSE/SCOPE:

This role will be accountable for rebuilding, overhauling, inspecting, diagnosing, troubleshooting and repairing problems on all industrial and facility related equipment. Position will support assigned shift but must also having willingness to work flexible hours when business needs dictate.

GENERAL RESPONISIBILITIES:

Perform regularly scheduled preventative maintenance inspections on all industrial production and building related equipment
Diagnose, troubleshoot and repair problems on all industrial production and facility related equipment
Perform PM inspections on all industrial production and building related equipment
Keep records of repairs, preventative maintenance tasks, work orders and other related tasks
Execute general maintenance work orders
Provide support to outside contractor resources and monitor performance
Performs housekeeping and 5S to keep the department clean, safe and well organized
Must be self motivated to bring projects from start to completion under general supervision
This position will mainly cover first shift but also includes occasional on-call coverage on nights and weekends with the rotation of an on-call phone
Assist with janitorial duties as needed
Serve as backup to maintenance supervisor as needed

REQUIRED EXPERIENCE & EDUCATION:

High school education or equivalent
3 – 7 years of experience in maintenance or fabrication
Must hold a valid driver’s license
Must be legally authorized to work in the U.S. without sponsorship

REQUIRED SKILLS:

Welding competence – Mig, Tig, Arc, Steel, and Aluminum
Machining competence – ability to operate a lathe and mill, as well as specialized tools including micrometers and calipers
Ability to fabricate fixtures and jigs
Electrical knowledge – use of multimeters and computers
Knowledge of basic plumbing and copper air lines
Print reading and experience with electrical and hydraulic schematics
Ability to adhere to safety regulations
Place safety first and foremost and prioritize safety related work orders
Ability to use Microsoft Office programs including Outlook, and Excel
Ability to operate a hilo and maintain a license

REQUIRED PHYSICAL DEMANDS:

Frequently requested to walk, climb ladders, and use a personal lifts at heights of up to 35 feet
Lifting of supplies, and materials up to 75 pounds
Must be comfortable working in tight spaces to perform maintenance tasks

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:

Ability to problem-solve
Ability to concentrate on tasks, make decisions and work calmly and effectively in high-pressure situations
Willingness to be flexible with time and adjust to a changing work environment
Ability to build and maintain positive relationships internally and externally
Ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
Strong communication skills, ability to interpret oral and written instructions for work direction
Capable of working with equipment operators to determine the nature and extent of mechanical problems and failures
Willing to mentor/train fellow employees with less experience or subject knowledge

Competitive base salary commensurate with experience: $42,700 - 64,100 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Sr Category Manager (Eden Prairie, MN, US, 55344)

As a Senior Category Manager, you will manage direct sourcing and procurement initiatives for a select group of critical components. In this high-impact role, you will be responsible for developing and executing category strategies that drive cost efficiency, supplier performance, and innovation across the supply chain.

Responsibilities:

Develop and implement comprehensive category strategies for assigned product lines and services.
Analyze market trends, supplier capabilities, and business requirements to optimize sourcing decisions.
Lead supplier selection, negotiation, and performance management to ensure quality, cost, and delivery goals are met.
Collaborate with engineering, manufacturing, and quality teams to align sourcing strategies with product development and production needs.
Identify and drive cost-saving opportunities and value-added initiatives across the category.
Manage risk mitigation strategies and ensure compliance with company policies and industry regulations.
Use data analytics and procurement tools to track performance metrics and improve category visibility.
Cultivate strong, strategic relationships with key suppliers and internal stakeholders.

Education and Experience

Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
Minimum 7 (seven) years of experience in strategic sourcing, category management, or procurement in manufacturing or industrial sectors.
Deep knowledge of industrial equipment categories (e.g., castings, machined parts, hydraulics, motors, etc.).
Proven experience with cost analysis, supplier negotiations, and contract management.
Proficient in ERP systems and procurement tools (e.g., SAP, Oracle, Ariba).
Demonstrated experience with SIOP (Sales, Inventory, and Operations Planning).

Competitive base salary commensurate with experience: $103,000 - 159,500 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Master Electrician - $10K Sign On Bonus (Minneapolis, MN, US, 55422)

PURPOSE/SCOPE:

The Electrician position will perform various levels of electrical work in the design, specification, installation, modification, repair and maintenance of electrical systems, electrical equipment, controls/instrumentation, and other related work as required.
To support manufacturing operations by maintaining, trouble shooting and repairing all facilities and manufacturing equipment in a safe and orderly fashion as directed by the maintenance supervisor and/or department manager.

GENERAL RESPONISIBILITIES:

Inspect, isolate, troubleshoot, and repair electrical malfunctions using various test instruments and following state and local building regulations based on the National Electric Code.
Test, calibrate and maintain electrical equipment for safety and efficiency.
Manage and support related facility projects, including layout and wiring of new and modified electrical systems along with filing the proper permits. Troubleshoot, repair, and maintain electrical systems from low voltage up to 480V.
Provide maintenance and machine operation information and/or assistance to machine operators as needed. Inspect completed work for conformance with specifications, requirements and compliance with applicable building and safety codes and regulations; inspect and direct related work performed by outside contractors.
Create cost, time and materials estimates for electrical projects.
Troubleshoot, repair, and maintain electrical systems from low voltage up to 480V.
Assists in the implementations and improvement of effective preventive maintenance programs for all equipment, performing scheduled maintenance on facilities and production equipment as required.
Maintain and update equipment records, schematics, blueprints, and files in orderly fashion.

REQUIRED EXPERIENCE & EDUCATION:

High school degree or G.E.D. with completion of in-house, military, or trade school apprenticeship electrician program that includes theoretical work and on-the-job, hands-on training.
5+ years as a MN licensed electrician in a commercial, industrial, or facilities operations setting.
Required to hold a State of Minnesota Class A Master Electrician License and become the Master of Record for Tennant Company within 90 days of hire.
Experience with automation, PLC, BMS and related control systems.
Must be able to troubleshoot, repair and maintain equipment and machinery in an industrial manufacturing environment.
Ability to read, write, analyze, and interpret technical procedures, blueprints, diagrams, schematics, equipment instructions, requirements, and business correspondences. Experience with Computerized Maintenance Management Systems (CMMS).
Knowledge of the National Electrical code and NFPA-70E is necessary.
Ability to learn operation of fork truck, platform lift, book lift and boat (stock chaser).
Work experience in the following areas: pneumatics, metal fabrication, welding, boiler operation, building maintenance, electronics, and electrical.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:

Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment.
Willingness to be flexible with time and adjust to a changing work environment.
Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
Ability to use sound judgment and discretion in dealing with highly confidential information.
Consistent attendance either onsite or remotely as needed by the business.
Ability to take direction and accept supervision.
Demonstrated ability to work independently, be a self-starter, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
Support facility and operations leadership in the planning and implementation of electrical engineering standards and deliverables in capital projects.
Work closely with the Facilities Safety team to ensure all safety procedures are followed.
Maintains a clean and organized job site.
Clean, maintain and service the tools and equipment used in the performance of duties.
Manage electrical parts inventories.
Complete other related duties as assigned by management.
Always conducts himself/herself in a professional manner and always makes decisions in the best interest of the company.
Participate in electrical safety programs and be responsible for maintaining compliance.
Completes necessary safety training.

Competitive base salary commensurate with experience: $77,200 - 115,800 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Sr. Manager, Global NPD & Category Execution (Eden Prairie, MN, US, 55344)

As the Sr. Manager – Global NPD & Category Execution, you will be responsible for the development and management of New Product Development sourcing activities including global governance, policy and processes needed to drive maximum value for the organization under a variety of business arrangements, product lines, and across all regions and business units. This role will support Tennant’s Sourced Products by supporting development and management of strategic relationships with partner organizations to source products/services that complement our existing global portfolio of products. You will also be responsible for Global Category Execution including strengthening sourcing execution frameworks to drive out cost and reduce risk with an enhanced focus on Delta results.

Responsibilities

Assist and/or lead in the development and organization of global tools, processes, and programs to serve the needs of the business globally as it relates to sourcing partnerships and new product development.
Own GSS NPD process including business process improvement and NPD Sourcing Checklist in each phase.
Manage, lead and develop NPD Sourcing and Category Execution Teams to ensure business objectives are met including delivery of phase gate expectations in the NPD process.
Lead new partner exploration efforts including, RFx activities, company assessments, commercial alignment discussions, and market analysis.
Align with Global Strategic Supply function to develop and adhere to Category Strategies and Approved Supplier List.
Ensure strategic fit with both new and existing partners across all business units.
Develop a scalable model for driving maximum value in a variety of environments including contract manufacturing, private labeling, sourcing completed products, joint ventures, and other business arrangements.
Develop, negotiate, and deliver complex contracts to serve the needs of the business including considerations for future product growth aspirations including capacity, cost, and other key commercial terms.
Manage post-integration activities including but not limited to, partner onboarding, lifecycle management, pipeline management, and P&C strategy.
Implementation of strategic sourcing projects including cost out efforts and risk mitigation projects.
Collaboration with key functional stakeholders including Category Management, Engineering, Materials, Finance, etc. to meet or exceed organizational cost targets.
Establish and maintain relationships with key organizational stakeholders across all global regions.
Effectively communicate upward in the organization for reporting on key performance indicators and for escalation purposes.
Support M&A procurement activities as requested.

Education and Experience

Bachelor’s Degree with MBA preferred.
Minimum 10 years of related work experience.
Minimum 5 years’ experience leading and developing teams.
Experience with developing and negotiating complex contracts.
Strong understanding of and experience with strategic sourcing, cultural differences, and market dynamics in different regions.
Microsoft Office experience – including strong Microsoft Excel and PowerPoint experience.
Demonstrated success initiating change and ability to influence at all levels and successfully navigating ambiguity.

Competitive base salary commensurate with experience: $120,200 Salary Min - 186,000 Salary Max

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Senior Product Manager (Eden Prairie, MN, US, 55344)

Global Sr. Product Manager – AMR (Automated Mobile Robots)

The Sr. Product Manager for AMR (Automated Mobile Robots) will develop new products and solutions, implement pricing strategies and product positioning using value-based methodologies, commercialize the product launch and manage the portfolio going forward. The Sr. Product Manager will develop a deep understanding of the market including applications, competitors and customer needs. They will utilize that market knowledge to identify growth opportunities and develop winning solutions. The Sr. Product Manager will also need to effectively communicate with key internal stakeholders and influence other functional teams such as sales, service, engineering field operations, global supply, production, and marketing among others. This role will be accountable for achieving annual revenue growth and profit targets.

Key responsibilities & elements of the role include:

Deep understanding of market dynamics including competition, trends, new technologies & pricing in order to inform appropriate decision making for the product line.
Ability to analyze large sets of data and interpret into actionable information that will help in the management of current solutions as well as development of new solutions
Work closely with customers to research and document product line needs for development of the product line roadmap
Partner with sales & service leadership, sales, field admin, engineering and finance in the development of new solutions.
Develop and implement growth strategies based on market needs in an effort to increase profitability of the product line.
Portfolio lifecycle management with a strong emphasis on providing customer value while achieving margin goals.
Collaborate with marketing to update and develop new collateral & tools to help drive awareness. Develop promotions, campaigns, and brand awareness of Tennant’s organization and solutions.
Globally define, develop and launch new solutions by partnering with global contacts
Understand competitive pricing & programs as well as those within adjacent industries.
Develop a pricing strategy on new solutions as well as manage annual price adjustments to expand margin and manage product positioning.
Support supply chain, sourcing and operations manage and improve product quality.

Required Skills

Self-starter, comfortable dealing with abstract or ambiguous problems independently
Able to develop and communicate strategy and a vision of the future that inspires
Experience managing change
High level of business acumen and ability to spot market and business trends, pattern recognition, demonstrated history of delivering P&L results
Cross-functional leadership – ability to lead complex projects involving global stakeholders across multiple functions and regions
Team player with excellent negotiation and interpersonal skills
Data analysis – ability to analyze data and recommend action based on the information
Proficient in Microsoft Excel & PowerPoint, experience working in SAP desired
Good Mechanical Aptitude & understanding of Operation and Value Stream Engineering

Required Experience

Bachelor's degree in business/marketing is desired, Marketing/Business/MBA is preferred
10 years of professional work experience, preferably with an emphasis in product management
Experience working with the cleaning industry
Willingness to travel domestically & internationally – up to 20% of the time
Successful track record for problem solving, idea generation and program execution

Competitive base salary commensurate with experience: $129,800 - 201,100 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Equal Opportunity Employer

Field Mechanic (Baltimore, MD, US, 21201)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will quickly and accurately diagnose equipment issues and determine what is needed to get the equipment running again to minimize downtime and to ensure customer satisfaction. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.

Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to create the ultimate customer experience

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance
Competitive base salary commensurate with experience: $66,400 - 99,700 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Field Mechanic (Hamburg, NY, US, 14075)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90,600.
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Service Technician (Grand Rapids, MI, US, 49503)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive!CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
0-2 years of experience:
- Troubleshooting and repairing mechanical and electrical systems
- Reading and interpreting electrical schematics
- Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
Working in a field service position
Working directly with customers

Physical Requirements

Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual, and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $41,800 - 62,800.

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Service Technician (Surprise, AZ, US, 85379)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $41,800 - 62,800.
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Machine Operator (Louisville, KY, US, 40214)

Brush Operator Level 1

Primary Function:

Perform at two brush manufacturing work cells
Set up and operate machines at a minimum efficiency rate while meeting productivity, quality and safety requirement. Inspect parts for conformance using measuring instruments (Pull Force gauge, Tuft weight scale)
Perform periodic troubleshooting and adjustment to build a quality part
Focus on safety and ensure all safety devices and procedures are being used within their work area
Required to stand for entire shift
Must be able to follow all listed safety regualtions. This includes, but not limited to, wearing safety glasses, hearing protection, and steel toe shoes
Achieves and maintains established quality and effieciency standards
Makes parts uniform to Engineering drawing specifications
Moves raw materials, work in process, and finished goods in and out of workcell
Performs operator level preventative maintenance and lubrication
Performs housekeeping and 5S to keep the department clean, safe and well organized
Understands and identifies continuous improvement activities
Willingness to remain flexible in work schedules including overtime as necessary to meet deadlines

Skills/Technical Expertise:

Ability to safely set up, operate, and maintain CNC based brush manufacturing equipment
Make parts to meet the requirements of design and manufacturing engineering using proper tooling, inspection equipment and proper set-up and operation of equipment
Abilty to navigate Microsoft Windows
Ability to perform routine machine changeovers using hand tools
Ability to meet the quality requirements of producing an acceptable brush

EDUCATION AND EXPERIENCE REQUIRED:

High School diploma or equivalent
6 months to 2 years related industrial experience
Previous experience must show a proven history of mechanical ability or related technical degree
Ability to stand for 8+ hours with frequent bending, stooping and squatting
Must be able to lift up to 40 lbs. while handling bulky items

Competitive base salary commensurate with experience: $33,700 - 50,400 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Field Mechanic (Little Rock, AR, US, 72209)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $54,360 - $81,540 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Field Mechanic (Reno, NV, US, 89512)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Executive Assistant (Eden Prairie, MN, US, 55344)

Tennant Company is seeking an Executive Assistant to provide diversified, effective, and proactive administrative support for our C-Suite executives SVP, General Counsel and SVP, Chief Human Resources Officer. Currently the Legal and HR functions is represented under one leader, subject to change in the future. The focus of this job is to perform a wide variety of general, specialized, and confidential duties to ensure success of our top executive leaders. This includes partnering with other Executive Assistants to prioritize the constant flow of the C-suite requirements needed to deliver coordinated support to all executives.

The Executive Assistant is responsible for keeping the executive’s communications organized, managing calendars, including scheduling meetings, confirming appointments, travel itineraries and arranging for transportation. In addition, each executive has specific requirements to be managed including support for Board level responsibilities, and other record keeping and process oversight.

RESPONISIBILITIES

Expectations are that the individual would work in the office at least 3-4 days a week to provide on-site support. General flexibility can be discussed to address specific situations.

Provide high level support that anticipates the needs of the executives and appropriately represents the executive’s office. Have full availability to executives during core business hours, demonstrating responsiveness, meeting deadlines, and understanding occasional after-hours logistical support is required.
Provide proactive calendar management for executives. Prioritize inquiries and requests while troubleshooting conflicts and understanding each executive’s organizational priorities; make judgements and recommendations to ensure smooth day-to-day engagements.
Complete a broad variety of administrative tasks that facilitate the executive’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; word-processing and editing of documents; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; coding and assisting with the payment of legal vendors; and completing expense and mileage reports.
Act as a liaison and provide support to the Board of Directors Governance and Compensation Committee meetings and materials development. Proactively help to draft agendas; develop, compile, and distribute presentation materials; and finalize meeting minutes. Partner with CEO Executive Assistant on other Board level support as needed.
Serve as the primary point of contact for internal and external constituencies on all matters pertaining to executives, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect executive’s style and organization priorities.
Work closely with the executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the executive updated. Anticipate executive’s needs in advance of meetings, conferences, etc.
Coordinate annual Global Leadership meetings in collaboration with corporate communications
Provide administrative support to members of the executive’s team as time permits and as agreed to with each executive.
Provide assistance to other C-Suite executives and EAs as necessary to provide back-up and ensure a smooth, coordinated overall effort across the group.
Invest in building long-lasting relationships both externally and internally.
Other projects/duties as assigned for the overall benefit of the organization.

EDUCATION AND EXPERIENCE

High school diploma or equivalent
5+ years of providing executive-level support

PREFERRED EXPERIENCE

Knowledge of Board of Directors support and experience with a legal department preferred

Other Qualifications & Experience

This position requires a motivated self-starter and team player, who has a high degree of professionalism, ability to maintain confidentiality, and ability to stay calm under pressure.
Significant executive support experience, including supporting C-level executives. Experience with Board of Director support, legal department administration is a plus.
Expert proficiency with Microsoft Office, travel and expense tools (e.g., Concur) and desktop publishing software including the ability to design and edit graphic presentations and materials in Microsoft PowerPoint.
Experience with electronic board management portals/tools and legal document management systems is highly preferred. (Diligent Boards)
Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
Strong verbal, written communication, and proofing interpersonal skills. A strong attention to detail.
Strong planning, organizational, time and management skills - flexibility in changing work projects at a moment’s notice. Ability to complete a high volume of tasks and projects with little or no guidance, making appropriate, informed decisions regarding priorities and available time. Ability to be productive despite many interruptions, remaining efficient, prompt and cordial.
High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, external partners and community leaders.
Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
Able to maintain a high level of integrity and discretion in handling confidential information.
Demonstrates common sense and use of good judgment is essential.

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Machine Operator - 2nd Shift (Louisville, KY, US, 40214)

Brush Operator Level 1

Primary Function:

Perform at two brush manufacturing work cells
Set up and operate machines at a minimum efficiency rate while meeting productivity, quality and safety requirement. Inspect parts for conformance using measuring instruments (Pull Force gauge, Tuft weight scale)
Perform periodic troubleshooting and adjustment to build a quality part
Focus on safety and ensure all safety devices and procedures are being used within their work area
Required to stand for entire shift
Must be able to follow all listed safety regualtions. This includes, but not limited to, wearing safety glasses, hearing protection, and steel toe shoes
Achieves and maintains established quality and effieciency standards
Makes parts uniform to Engineering drawing specifications
Moves raw materials, work in process, and finished goods in and out of workcell
Performs operator level preventative maintenance and lubrication
Performs housekeeping and 5S to keep the department clean, safe and well organized
Understands and identifies continuous improvement activities
Willingness to remain flexible in work schedules including overtime as necessary to meet deadlines

Skills/Technical Expertise:

Ability to safely set up, operate, and maintain CNC based brush manufacturing equipment
Make parts to meet the requirements of design and manufacturing engineering using proper tooling, inspection equipment and proper set-up and operation of equipment
Abilty to navigate Microsoft Windows
Ability to perform routine machine changeovers using hand tools
Ability to meet the quality requirements of producing an acceptable brush

EDUCATION AND EXPERIENCE REQUIRED:

High School diploma or equivalent
6 months to 2 years related industrial experience
Previous experience must show a proven history of mechanical ability or related technical degree
Ability to stand for 8+ hours with frequent bending, stooping and squatting
Must be able to lift up to 40 lbs. while handling bulky items

Competitive base salary commensurate with experience: $33,400 - 49,900 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Account Manager (San Francisco, CA, US, 94102)

PURPOSE/SCOPE:
The Account Manager is responsible for driving profitable growth across our full portfolio of products and services, while strategically optimizing sales channels. This role will focus on expanding market presence within the assigned territory by identifying new business opportunities and developing strong client relationships to maximize revenue potential.

GENERAL RESPONISIBILITIES:
• Work independently and within our matrix organization to establish selling strategies and tactics that result in new account business generation
• Schedule and complete weekly prospecting activities to include field canvassing
• Build & maintain ongoing rapport with key individuals at customer locations
• Manage sales materials, presentations, contracts & pricing
• Achieve quarterly and annual sales targets on a consistent basis
• Track & enter daily sales activities, leads pipeline into online sales tracking system
• Accountable to accurately forecast new business both monthly and quarterly
• Maintain an extensive knowledge of markets, products, industry, competition, key buying influences, and partners
• Make meaningful solution recommendations based on identified needs, and present proposals in a persuasive manner
• Negotiate effectively with customers and prospects using principles that expand offerings and add unique value that motivates buyers to do business with Tennant
• Independently manage tough business situations. This includes anticipating obstacles and competitive threats and modifying or adjusting solutions in such a way as to be in a preferred position
• Perform equipment demonstrations and be able to trailer equipment as necessary

REQUIRED EXPERIENCE, SKILLS &EDUCATION:
• Associate’s Degree
• 3+ years of outside sales experience and history of progressive sales results
• Exceptional business-related skills including the ability to develop business strategies.
• Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
• Effective negotiation, organization, time management, and prioritization skills.
• Proven ability to prospect, propose, negotiate and close a sale.
• Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
• Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
• Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear.

PREFERRED EXPERIENCE & EDUCATION:
• Bachelor’s Degree or higher
• Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $74, 880 - 112,320 base salary + $46,350 annual target incentive

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Global Supplier Development Engineer (Golden Valley, MN, US, 55422)

The Supplier Development Engineer (SDE) plays a critical role in ensuring the quality, reliability, and performance of Tennant’s global supplier base. This role focuses on proactively qualifying new suppliers and part designs to meet company standards in quality, cost and delivery. The SDE will primarily partner with New Product Development and Global Strategic Supply to ensure product launch schedule is achieved. SDE will partner with lifecycle management teams including production, supplier quality and material control to ensure successful transition from concept to release.

General Responsibilities

Engage directly with a broad range of suppliers in multiple categories building on Tennant Company’s legacy of quality and innovation supporting our mission of creating a cleaner, safer, healthier world.
Lead onsite evaluations of supplier operations from design control to raw materials, from order intake, production and delivery with periodic audits
Qualify and onboard new suppliers to ensure alignment with company standards and regulatory requirements
Identify supplier leading risk indicators and align with strategic supply to support risk mitigation negotiation strategies
Develop and effectively manage the successful execution of the part approval & supplier development opportunities within assigned categories
Drive a structured approach, with suppliers, during the NPD phases utilizing tools such as capability assessments, process mapping, PFMEA, and part qualification - Material Design Review and First Articles
Facilitate supplier reviews encompassing supplier design simulation, testing, and validation activities to ensure delivered quality at both the prototype and product launch phase
Ensure supplier capability and design requirements are aligned with requirements and growth strategies
Partner with design engineering and suppliers to develop drawings, tolerances, GD&T including identifying areas for improvement in both component and manufacturing cost optimization.
Support product launches by working with suppliers on process validation, PPAP, FAI, and capability studies
Act as a liaison between suppliers and internal stakeholders to align expectations and ensure compliance with technical and quality requirements
Contribute to the development and refinement of project plans, schedules and metrics.
Contribute to the development and refinement of supplier quality procedures, documentation, and best practices
Own and lead continuous improvement activities with suppliers ensuring step changes in cost, quality and delivery
Leverage strong project management and change management skills to drive continuous improvements for the categories and introduce innovative strategies

Required Education and Experience

Bachelor’s degree in Engineering, Mechanical preferred
5-10 years of experience in supplier development, quality engineering, product engineering, or manufacturing engineering
Strong knowledge of quality tools and methodologies (e.g., APQP, PPAP, FMEA, SPC, MSA, 8D)
Experience with supplier audits, root cause analysis, and continuous improvement tools
Familiarity with global supplier management and working across multiple time zones and cultures
Experience in defining, executing, and continuously improving component qualification/certification/audit specifications
Ability to interpret engineering drawings, requirements, and specifications
SAP experience a plus
Ability to travel domestically and internationally (up to 20%)

Required Interpersonal and Behavioral Skills

Must be capable of working within processes without direct supervision
Must be self-driven with strong problem-solving skills and decision making
Must be capable of managing multiple projects
Driven to improve internal and external processes
Results oriented with a strong focus on quality systems
High level of customer service and collaboration skills
Strong oral and written communication skills
Ability to build and maintain positive relationships, both internally and externally, while maintaining high customer service

Competitive base salary commensurate with experience: $90,200 - $135,200
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Account Manager (Indianapolis, IN, US, 46077)

PURPOSE/SCOPE:

The Account Manager is responsible for driving profitable growth across our full portfolio of products and services, while strategically optimizing sales channels. This role will focus on expanding market presence within the assigned territory by identifying new business opportunities and developing strong client relationships to maximize revenue potential.

GENERAL RESPONSIBILITIES:

Work independently and within our matrix organization to establish selling strategies and tactics that result in new account business generation
Schedule and complete weekly prospecting activities to include field canvassing
Build & maintain ongoing rapport with key individuals at customer locations
Manage sales materials, presentations, contracts & pricing
Achieve quarterly and annual sales targets on a consistent basis
Track & enter daily sales activities, leads, pipeline into online sales tracking system
Accountable to accurately forecast new business both monthly and quarterly
Maintain an extensive knowledge of markets, products, industry, competition, key buying influences, and partners.
Make meaningful solution recommendations based on identified needs, and present proposals in a persuasive manner.
Negotiate effectively with customers and prospects using principles that expand offerings and add unique value that motivates buyers to do business with Tennant.
Independently manage tough business situations. This includes anticipating obstacles and competitive threats and modifying or adjusting solutions in such a way as to be in a preferred position
Perform equipment demonstrations and be able to trailer equipment as necessary

REQUIRED EXPERIENCE, SKILLS &EDUCATION:

Associate’s Degree
3+ years outside sales experience and history of progressive sales results
Exceptional business related skills including the ability to develop business strategies.
Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
Effective negotiation, organization, time management, and prioritization skills.
Proven ability to prospect, propose, negotiate and close a sale.
Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear.

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $62,400 - 93,600 Annualized (+ $56,650 Incentive at plan)

Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Continuous Improvement Manager (Louisville, KY, US, 40214)

PURPOSE/SCOPE:
• Key contributor to the planning and creation of the AOP Strategic Goals and Objectives related to Continuous Improvement (Safety, Quality, Delivery, Cost).
• Responsible for roadmap creation to achieve AOP targeted C.I. related improvements. This includes project scope, timing, training, and managing project execution to ensure that goals/improvement targets are met.
• Provide expert level advice and guidance to Tennant on Lean topics along with providing coaching/training to the plant on lean related topics, tools, and philosophy.
• Ownership on building out a culture of continuous improvement, driving standard work practices across all departments, delivering strict adherence to the 5S program while leveraging all available resources to aid in building out a world class distribution and brush manufacturing operations.
• Actively identify barriers to Lean/CI success and develop strategies to overcome them, gaining alignment with stakeholders.

GENERAL RESPONISIBILITIES:
• Primary Continuous Improvement leader for site Operations Facility with capability of conducting / coaching for other sites as needed.
• Collaborate closely with plant and department managers, to drive the deployment of lean methodologies to achieve lasting improvements in Safety, Quality, Delivery, Cost, and People (SQDCP) metrics.
• Define, train and coach teams on appropriate Lean/Continuous Improvement (CI) concepts, process improvement and problem-solving tools and methodologies such as 5S, value stream mapping, kaizen events, Poka-yoke, Practical Problem Solving, Visual Management, and other tools as required. Support corporate training development and education initiatives as needed.
• Ensure that the plant shop floor operations’ team is engaged and empowered to utilize Continuous Improvement Philosophy and Tools to improve the business.
• When needed, lead/participate in operations Business Process activities - lead events with various business support entities and lead through influence to ensure adoption and implementation of lean concepts.
• Lead major projects within the organization with limited oversight.
• Coordinate and/or participate in capital initiatives and projects for the site, including equipment and automation projects from design through execution to commissioning of the equipment.
• Participate in the development and deployment of lean tools and problem-solving standards globally.
• Problem Solving leadership, training, and coaching via Kaizen and A3
• Drive the development and implementation of Standard Work and Standard Operation Procedures (SOP) enterprise wide.
• Identification of waste and aggressive approach to reduce and eliminate it.
• Develop and provide lean training to operations and business functions, ensuring alignment with TPS principles and the broader Tennant Operating Model.
• Improves operational efficiency by analyzing and planning workflow, layout, and Material Flow. Responsible for storage and space requirements needs with ownership to identify, solve, and sustain storage related issues.
• Identify and support changes/upgrades in the business environment that may affect WM / ERP / XPS applications and work with the IT organization to plan changes.
• Work with the Business Analyst, department managers and leaders to create and maintain dashboards and reports and document the impact of process improvements on business results.

REQUIRED EXPERIENCE & EDUCATION:
• Bachelor level degree in Manufacturing, Engineering, Mechanical, Industrial or related field.
• Demonstrated Background in Lean/CI, specifically Toyota Production Systems.
• 7-10 years’ experience in Manufacturing and/or Warehousing and Distribution environments, preferably with 5+ years CI leadership experience.
• Proven track record of innovation, ingenuity, creativity, attention to detail, ownership, integrity, accountability, and willingness to seek and take on challenges is required.
• Possess knowledge of financial indicators and analysis as they pertain to capital planning, fixed asset management and budget development/management.
• Have led capital projects, process improvement initiative and ongoing value engineering opportunities.
• Possess strong communication and presentation skills at all levels of the organization and the ability to break down highly technical discussion into understandable concepts for non-technical colleagues.
• Direct leadership of functional teams.
• Demonstrated capability to navigate organizations to achieve results.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:
• Collaborate effectively and ensure buy-in with key stakeholders and with appropriate external agencies.
• Excellent oral and written communication skills.
• Willingness to be flexible and adjust to a changing work environment.
• Effectively manage relationships and provide leadership in a matrix environment.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Demonstrated business acumen.
• Characterized by integrity and high professional standards.
• Ability to solve problems.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.

Competitive base salary commensurate with experience: $95,600 - 147,600 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Experienced Inventory Control Specialist - 2nd Shift (Louisville, KY, US, 40214)

PURPOSE/SCOPE: Inventory Control Associate monitors and maintains the integrity of warehouse inventory and storage locations through analysis, reporting, and item/material master audit/input. This would include NIL resolution real time, corrective action to inventory variance, and reviewing historic transactions. The intended outcome is having the right parts in the right location at the right time to satisfy customer demand and financial (SOX) compliance.

GENERAL RESPONISIBILITIES:

Replenishments
Manage and complete cycle count process
Reconcile inventory differences and root cause reason
Maintains accuracy of items and material master
Identify irregularities in daily operational processes that create inventory issues
Assist with cycle counting and process audits
Respond and resolve NIL issues in real time
Research and resolve problem parts brought to the Penalty Box/Hospital Cart
Provide timely and appropriate reporting of requested metrics and KPIs
Other duties as determined by supervisor/management team
Continuous improvement/5S

REQUIRED EXPERIENCE & EDUCATION:

High School Diploma OR GED required; some college preferred
1 year distribution or manufacturing experience minimum
1 year Inventory Control experience preferred
Experience with Lean Manufacturing initiatives preferred
1 year SAP experience preferred
Experience using Microsoft Excel
Equipment experience or willing to learn is required

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:

Strong organizational skills
Effective communication skills with staff and peers
Pro-active approach to problem resolution
Ability to problem-solve
Ability to concentrate on tasks and work calmly and effectively in a high-pressure, deadline-oriented environment
Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation

PHYSICAL REQUIREMENTS:

Ability to lift to 30 pounds
Ability to stand for extended period of times
Ability to work in a non-climate control environment

Competitive base salary commensurate with experience: $48,700 - 73,200 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Sr. Sales Intelligence Analyst (Eden Prairie, MN, US, 55344)

PURPOSE/SCOPE: The Sr. Sales Intelligence Analyst is responsible for developing and executing strategies to generate new sales leads and uncover market opportunities by leveraging property intelligence platforms, internal sales, service, and CRM data. This role will synthesize comprehensive market insights from real estate transactions, new construction projects, lease activity, and competitive analysis to drive business growth and inform sales strategy. The Analyst will collaborate closely with field sales, sales enablement, and marketing teams to deliver actionable intelligence that supports Tennant’s growth objectives.

ESSENTIAL JOB FUNCTIONS:
Demand Generation & Market Analysis
• Develop, manage, and continuously improve lead generation processes using internal and external property data sources.
• Identify new business opportunities and competitive threats by analyzing real estate transactions, new construction, lease activity, and existing building data.
• Integrate internal sales, service, and CRM data to enhance market segmentation and targeting.
Insight Development & Reporting
• Create and maintain actionable market intelligence reports and dashboards for sales and marketing teams.
• Present findings and recommendations to sales leadership to inform go-to-market strategies and sales campaigns.
• Track and report on key performance indicators (KPIs) for lead generation and market intelligence initiatives.
Cross-Functional Collaboration
• Partner with field sales, sales enablement, and marketing teams to align market insights with sales initiatives.
• Support and train sales teams in utilizing market intelligence for prospecting and lead qualifications.
Continuous Improvement
• Monitor the effectiveness of lead generation and market intelligence programs, recommending enhancements based on data-driven insights.
• Stay current with industry trends, competitive landscape, and emerging data sources.
Ad Hoc Analysis
• Respond to urgent requests for market data, competitive analysis, or custom reporting to support business development and strategic planning.
Miscellaneous
• Support the execution of new projects, with a particular focus on those related to customer rewards programs and other strategic initiatives.

REQUIRED EXPERIENCE & EDUCATION:
• Bachelor’s degree in business, Marketing, Data Analytics, or related field.
• 3+ years of experience in market intelligence, business analytics, or sales operations (preferably in manufacturing or B2B).
• Experience with CRM systems; familiarity with property intelligence platforms is preferred.
• Strong analytical, data visualization, and reporting skills (Excel, Power BI, etc.).
• Excellent communication and presentation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:
• Ability to communicate clearly and effectively both verbally and in writing to non-technical audiences.
• Intellectual curiosity and detail-oriented, with a drive for accuracy.
• Ability to manage execution of activities against deadlines across multiple work-streams, providing proactive communication and demonstrating effective time management skills.
• Ability to accurately identify, document and recommend solutions to business problems.

Competitive base salary commensurate with experience: $77,200 - $115,800

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Field Mechanic (Columbus, OH, US, 43023)

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90,600.

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Experienced Shop Mechanic (Minneapolis, MN, US, 55422)

As an Intermediate Shop Technician you will work within a team to to recondition Tennant machines from start to completion. In this role, you’ll utilize various hand and power tools, following work instructions to achieve our Tennant quality standards. If you enjoy being a part of a team and using your problem-solving skills, then this is the role for you.

CORE RESPONSIBILITIES:
•   Perform mechanical disassembly and assembly of products with complex functions requiring independent judgment
•   Teardown and rebuild a variety of used Tennant equipment
•   Learn product through Self Study and Hands on experience and Guidance from Shop Supervisor
•   Assist in all aspects of the reconditioning process
•   Troubleshoot and repair mechanical, electrical, and hydraulic systems, battery, air and water-cooled combustion engines, and diesel-gas-LP powered engine problems on all Tennant products.
•   Responsible for proper and safe use, maintenance, and reporting of Tennant Company property. This includes tools and equipment.
•   Responsible for completing work in a timely manner and using appropriate judgement to ensure quality and cost targets are achieved on each completed machine
•   Perform in-process quality checks and communicate results
•   Recognize, communicate and document safety concerns
•   Troubleshoot and adjust to build a quality product
•   Perform housekeeping and 5S to keep the department clean, safe, and well organized
•   Identify continuous improvements opportunities and report through the tier structure
•   Proficient in multiple sub-assembly operations and shorter cycle time main line stations
•   Consistently present professional image, both in personal appearance and condition of company equipment
•   Punctuality is a must for this position and individual should have reliable means of transportation to and from work

EDUCATION & EXPERIENCE:
•   High school diploma, GED or equivalent
•   3+ years of experience troubleshooting, diagnosing, and repairing mobile equipment.
•   Ability to pass a background check and drug screen.
•   Demonstrated ability to work with minimal supervision.
•   Can safely use hand and power tools, equipment, and diagnostic devices.
•   Must be familiar with a variety of concepts, practices, and procedures within mechanical and electrical assembly
•   History of continuous improvement within previous positions
•   Related manufacturing experience is preferred
•   Must be legally authorized to work in the United States without sponsorship

REQUIRED PHYSICAL DEMANDS:
•   Routinely lift up to 40 pounds individually with most items weighing between 2 and 20 pounds. Occasionally it may be required to lift items weighing up to 90 pounds. Assistance is provided for items weighing over 60 pounds.
•   Works in multiple positions during a shift
•   Position requires sitting, standing, twisting, reaching, pushing, and pulling.
•   Position requires bending, stooping, kneeling, or squatting on a daily basis. May be up to 30% of the day.
•   Must be medically capable of performing all aspects of the job with the maximum amount of safety.

ENVIRONMENTAL EXPOSURES:
•   Routinely and regularly works near moving mechanical parts
•   Occasionally exposed to hot conditions
•   Occasionally exposed to non-toxic fumes
•   Moderate noise level
•   Occasionally exposed to oil, grease, gasoline, dust, metal particles and sharp edged materials

SAFETY REQUIREMENTS:
• Must be able to wear safety glasses, steel-toed shoes and hearing protection

Competitive base salary commensurate with experience: $48,600 - 73,100 Annualized

Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Principal Test Engineer (Golden Valley, MN, US, 55422)

Principal Test Engineer

JOB DESCRIPTION:

Tennant Company, a technology leader in developing sustainable cleaning solution vehicles, is recruiting for a Principal Test Engineer in our Golden Valley facility. We are looking for an engineer who is passionate about product testing and reliability that enjoys working with project teams of talented engineers and is eager to take on big challenges. As part of this team, you will have the ability to contribute significantly to the delivery of our award-winning products around the world!

RESPONSIBILITIES:

Partner with design team to develop electro-mechanical tests for Tennant’s Autonomous programs.
Participate in and support cultural adoption of Accelerated Reliability Test Strategies across Tennant Organization through application of principles.
Drive development of standardized test and reporting processes ensuring site-to-site repeatability of test processes, results, and reporting formats for the Global Test team.
Drive creation and execution of effective test plans that minimize warrantee claims for Tennant Customers and drive improved customer satisfaction.
Provide primary technical knowledge in one or more of the following disciplines:
- Design and execute the most complex testing programs to quantify the performance and reliability of critical and/or new technologies and designs.
- Accelerated testing of electro-mechanical systems and machines.
- Test development and troubleshooting of complex electro-mechanical autonomous machines.
Author new testing standards in support of the most complex testing needs.
Identify test system capability opportunities and drive capital projects to address.

DESIRED EXPERIENCE:

Bachelor of Science in Mechanical or Electrical Engineering from an ABET accredited institution; MS is desired.

At least 8-10 years of professional experience with demonstrated success delivering excellent products on-time.
Previous electro-mechanical testing and troubleshooting experience with autonomous systems.
CANopen buses and frameworks experience.
PLC programing (Allen Bradly and Automation Direct preferred).
Hands on experience with benchtop test equipment such as DMMs and oscilloscopes.
Vibration test experience in time and frequency domains including modal analysis.
Formally trained and experienced in LEAN, Six Sigma (Greenbelt), and/or DFSS.
Experience with data acquisition systems specifically Somat Edaq or Echelon.
Experience with Strain Gages, Accelerometers, Pressure Transducers, Thermocouples, Flow Sensors and Load Cells.

REQUIRED SKILLS:

Demonstrated ability to work effectively in a fast-paced, innovative and dynamic environment across a global organization.
Ability to evaluate the impact of decisions on reliability, warranty, product safety and customer acceptance.
Ability to interact and communicate effectively with all management levels, technical and non-technical, as well as, with internal and external customers.
Ability to plan and prioritize of multiple activities in a resource constrained environment.
Strong interpersonal skills including demonstrated success in mentoring technical colleagues.
Ability to manage and execute multiple projects simultaneously.
Possessing exceptional organization and communication skills including ability to prepare clear and concise technical and status reports.
Ability to interpret and create technical standards.
Knowledgeable and proficient in the specification and setup of complex, automated test setups.
Fluent in PC applications Excel, Word and PowerPoint.
Able to travel (limited) domestically and internationally.

REQUIRED EXPERIENCE

BS in Mechanical or Electrical Engineering from an ABET accredited four-year college or university
MS in Engineering preferred

JOB LOCATION:

Golden Valley, Minnesota

POSITION TYPE:

Full-Time/Regular

Competitive base salary commensurate with experience: $111,400 - 172,300 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Field Mechanic (Reno, NV, US, 89509)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90,600 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Pricing Analyst (Eden Prairie, MN, US, 55344)

SUMMARY:
The Pricing Analyst is responsible for managing the pricing set up, executing price increases and maintaining customer pricing agreements. This key role ensures pricing accuracy and compliance with contracts and Tennant policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage timely implementation of price increase process.
• Monitor and maintain pricing accuracy, addressing discrepancies as they arise.
• Develop pricing programs and strategies from research, data mining, statistical analysis and program design.
• Build accurate pricing for each unique price agreement.
• Understands and maintain various complexities of different pricing structures.
• Analyze and implement the pricing agreement process through the life of the contract.
• Ability to understand and maintain multiple complex pricing systems.
• Regularly review processes to identify and implement improvements to the pricing processes.
• Communicate customer agreement status to customers, sales, and service.
• Provide costing, pricing, and margin analysis upon request.
• Serve as a key resource on complex or critical issues.

EDUCATION AND EXPERIENCE REQUIRED:
• Bachelor’s degree with emphasis in finance, business, accounting, or related field.
• 3 - 5 years with pricing and analytical experience.
• Proficiency in Excel including utilizing formulas and lookups.
• Proficiency in SAP S4 preferred.
• Attention to detail and analytical skills are a must.
• Exceptional organizational skills.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and with a team.

Competitive base salary commensurate with experience: $66,200 - 99,200

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Assembler (Louisville, KY, US, 40214)

The Assembler responsibilities for this position include:
• Perform on multiple sub-assembly operations and shorter cycle time kits while working at work bench station
• Perform repeatable processes requiring a low amount of troubleshooting and adjustment to safely build a quality product
• Ability to use basic hand tools, torque guns, and simple electrical devices
• Must operate at standard productivity rate after completion of formal training
• Basic computer skills
• Demonstrated mechanical aptitude
• Ability to be trained on forklift, RF scanners, label printers, and other equipment as assigned
• Ability to learn basic SAP computerized transactions

EDUCATION AND EXPERIENCE REQUIRED:
• High School diploma or equivalent
• 0-2 years related experience
• Must have worked in an assembly-based area which included detailed work instructions, method layouts, and other work instructions
• Must be able to read drawings and/or blueprints
• Ability to stand for 10+ hours with frequent bending, stooping and squatting
• Must be able to lift up to 40 lbs. while handling bulky items

Competitive base salary commensurate with experience: $29,400 - 44,100

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

National Accounts Manager (Burnsville, MN, US, 55306)

PURPOSE/SCOPE:

The National Accounts Sales Manager is responsible for developing a sales plan to achieve IPC National Account growth objectives. The growth plan will be driven by expansion into new markets and channels and supported by the IPC regional sales force for local customer support.

GENERAL RESPONISIBILITIES:

Prospecting: 50%

Collaborate with the VP National Accounts and IPC Marketing team to develop prioritized prospect lists to align with IPC target markets
Develop and deliver executive level sales presentations to prospective customers

Account Set Up: 10%

Responsible for following prospective customers through the sales funnel to account set-up
Develop comprehensive offer including product, pricing, after-sales service plan, and terms
Customer set up including new customer approval process, customer training, customer specific selling tools and engagement of IPC field sales team as appropriate

Account Management: 40%

Manage and grow assigned existing accounts
Responsible for annual price adjustments, customer satisfaction, customer complaint management and forecasting
Create and implement new product introductions, promotions and incentives
Responsible for all product lines including floorcare, windows, and vacuums

REQUIRED EXPERIENCE & EDUCATION:

Bachelor's degree preferred but not required
Preferred sales experience to include:
a minimum of 5 years of sales and/or business development experience
Experience developing and implementing sales planning
Experience with executive selling and senior decision makers
Track record of successful sales performance

Competitive base salary commensurate with experience: $60,200 - 90,200 with an Incentive of $33,700 at plan

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Service Technician (San Antonio, TX, US, 78229)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
0-2 years of experience:
- Troubleshooting and repairing mechanical and electrical systems
- Reading and interpreting electrical schematics
Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
- Working in a field service position
- Working directly with customers

Physical Requirements

Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual, and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $37,700 - 56,500 Annualized

Equal Opportunity Employer

Field Mechanic (Johnstown, PA, US, 16648)

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90,600.

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Robotic Sales Specialist (Atlanta, GA, US, 30033)

The Robotic Sales Specialist is responsible for end-to-end deployment of Tennant AMR (Autonomous Mobile Robots) equipment. This individual will collaborate with cross-functional teams to ensure seamless integration and functionality of equipment, providing technical expertise and support during the deployment process and throughout the life of the machine.

GENERAL RESPONISIBILITIES:

Oversee the installation, configuration, and deployment of AMR products at customer sites within respective region.
Collaborate with local Account Managers, IMMs, Strategic Account Managers and Customer Success team to ensure successful deployments.
Develop and execute deployment plans, including timelines and resource allocation.
Provide training and support to end-users on the operation and maintenance of robotic systems.
Monitor customer autonomous usage trends and develop and execute strategies to achieve usage goals.
In collaboration with the Customer Success Team, monitor existing customer AMR fleet utilization trends and develop strategies to maximize usage.
Troubleshoot and resolve deployment-related issues, ensuring minimal disruption to operations.
Report directly into an Industrial Market Manager and indirectly to AMR Strategic Accounts Managers.
Participate in training activities to enhance product knowledge and sales skills with the goal of advancement to other sales related positions in the future.

REQUIRED EXPERIENCE & EDUCATION:

Associates degree from an accredited college or university. Bachelor’s degree preferred.
Minimum of two years of business experience in technical sales, or a sales/service support role.
Ability to effectively present and demonstrate products and services to a wide range of buying influences.
Strong aptitude for presentations, demonstrations and training.
Demonstrated ability to work effectively with a wide variety of people
Organize and prioritize business and activities to make the most efficient use of time and resources.
Develop and maintain strong knowledge with existing company technology.
Time management and prioritization
Strong organizational skills and attention to detail, conflict management, and aptitude to leverage various technologies to drive efficiencies.
Effectively use technology to communicate, manage data, record and retrieve customer contacts, and access essential information about our business.
Develop and demonstrate a thorough knowledge of the sales process.

Competitive base salary commensurate with experience: $54,000.00 – $81,100.00 (+$11,227.00 incentives)
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Field Mechanic (Savannah, GA, US, 31419)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

Ready for Something {New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Service Technician (Cincinnati, OH, US, 45255)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video.
Discover the challenges, successes and unique moments that make our team thrive!
CLICK HERE to see the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
0-2 years of experience:
- Troubleshooting and repairing mechanical and electrical systems
- Reading and interpreting electrical schematics
- Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
- Working in a field service position
- Working directly with customers

Physical Requirements

Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual, and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $41,800 - 62,800 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Commercial Manager (Cleveland, OH, US, 44101)

The Commercial Manager is responsible for driving sales growth and market expansion through strategic collaboration with distribution partners, direct customer engagement, and execution of sales initiatives within a defined territory. This role focuses on promoting and demonstrating Tennant Company’s products and solutions, particularly in the commercial sector, by building strong relationships with channel partners, strategic accounts, and end-users. The ideal candidate will reside in the markets of Columbus, or Cleveland, Ohio.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Collaborates with distributors and their sales representatives in the field to expand distribution
Educates, demonstrates, prospects, and closes or helps close deals with distribution and their reps.
Partners with Strategic Accounts in the territory. This may include surveying new facilities and making solution recommendations to grow Strategic Accounts through face-to-face interaction with BSC site managers, retail store managers, healthcare, and education customers.
Installs equipment through on-site training with customers.
Partners with distributors, Industrial counterparts, service, SA, and other channels of Tennant’s business.
Manages channel conflict and day-to-day customer issues in the assigned territory.
Cleans and maintains company demo equipment, vehicle and trailer.
Manages, controls, and takes responsibility for assigned company demo inventory.
Executes sales strategy in the assigned geography as directed by the Commercial Market Manager.
Makes sales calls, cold calls, and customer calls (face-to-face, emails, and phone calls) on existing and new target accounts.

EDUCATION AND EXPERIENCE REQUIRED:

Associate’s Degree
3+ years sales experience and history of progressive sales results
Demonstrated experience working with distribution and channel partners
Solid business acumen, and knowledge of the sales process; track record of sales success
Effectively leverage the sales process to increase success rate for each project
Identify and effectively partner with key internal and external decision makers
Identify the appropriate communication strategy to the customer
Effectively leverages training, tools, technology and programs
Consistently exhibits a high level of time and territory management
Exceptional organization and prioritization skills
Strong selling and negotiating skills
Strong presentation, training and facilitation skills
Proficient at interacting with people at all levels of an organization
Functional PC and PC application skills
Must pull trailers as per DOT regulations and safety standards
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $60,200 - $90,200 Annualized + $45,500 sales incentive
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Field Mechanic (Memphis, TN, US, 38654)

*Text TNCJobs to 25000 or visit jobs.tennantco.com

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - $90,600 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Account Manager (Allentown, PA, US, 18001)

This position reequires the candidate to be based in Allentown or Scranton, Pensylvania

GENERAL RESPONISIBILITIES:

Work independently and within our matrix organization to establish selling strategies and tactics that result in new account business generation
Schedule and complete weekly prospecting activities to include field canvassing
Build & maintain ongoing rapport with key individuals at customer locations
Manage sales materials, presentations, contracts & pricing
Achieve quarterly and annual sales targets on a consistent basis
Track & enter daily sales activities, leads, pipeline into online sales tracking system
Accountable to accurately forecast new business both monthly and quarterly
Maintain an extensive knowledge of markets, products, industry, competition, key buying influences, and partners.
Make meaningful solution recommendations based on identified needs, and present proposals in a persuasive manner.
Negotiate effectively with customers and prospects using principles that expand offerings and add unique value that motivates buyers to do business with Tennant.
Independently manage tough business situations. This includes anticipating obstacles and competitive threats and modifying or adjusting solutions in such a way as to be in a preferred position
Perform equipment demonstrations and be able to trailer equipment as necessary

REQUIRED EXPERIENCE, SKILLS & EDUCATION:

Associate’s Degree
3+ years outside sales experience and history of progressive sales results
Exceptional business related skills including the ability to develop business strategies.
Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
Effective negotiation, organization, time management, and prioritization skills.
Proven ability to prospect, propose, negotiate and close a sale.
Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear.

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $62,400 - $93,600 + $56,650 annual incentive targe

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Collections Specialist 2 (Eden Prairie, MN, US, 55344)

PURPOSE/SCOPE:

The Credit and Collections Account Specialist is responsible for the management of a portfolio of customer accounts and high performance is measured by invoice aging, customer interactions, credit holds, and general portfolio management. Successful account management includes working with customers on invoicing issues and working with internal departments on billing, cash application & disputes, all while maintaining a high level of customer service. The ideal candidate is comfortable with high volumes of transactions while also capable of performing basic account reconciliations. We are looking for someone that thrives on accomplishing daily goals and takes pride in their work.

This is a critical customer facing role that includes visibility across the business. The Collection Specialist 2 will be working with stakeholders in Customer Service, Sales, Disputes, Cash Applications, Credit, and Finance.

GENERAL RESPONSIBILITIES:

Expedite the resolution of unpaid customer accounts to minimize receivables and bad debt write-offs while maintaining customer good will.
Coordinate the resolution of customer disputes with internal departments and customer contacts. Manage this resolution process all the way through to final communication of the solution to the customer.
Work directly with customers to analyze account history.
Work directly across various internal Tennant team to analyze and resolve customer issues with a focus on root causes.
Contact customers regarding held orders. Order holds must be addressed within 2 hours of receipt. The Collections Specialist 2 is the Driver of order hold resolution.
Participate in credit approval process as needed.
Respond timely to all customer requests via phone and email. Requests may include processing credit card payments, updating account contact information, updating billing addresses, etc.
Responsible for identifying and escalating in a timely manner all accounts that require demand letters or require handling by third party collection agencies.
Identify and process small debit or credit balances that should be written off to bad debt.
Other duties as assigned, which could include special projects, process improvement initiatives, acting as a subject matter expert for technology upgrades, etc.

REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:

Minimum one-year work experience in Business-To-Business Collections
High school diploma or equivalent
Proficient in Microsoft Office
Strong written and verbal communication skills
Demonstrates sound business judgement
Strong attention to detail and organizational skills
Time management - Shifts and adjusts priorities in order to meet emerging needs, able to adapt his/her approach as the requirements of a situation change
Interacts and collaborates effectively with others across levels and departments
Self-motivated with the ability to work independently and as part of a collaborative team

PREFERRED EXPERIENCE AND EDUCATION:

Bachelor’s degree or minimum 2 years in a business-to-business customer contact environment
SAP experience
Previous exposure to and understanding of credit and risk fundamentals

Competitive base salary commensurate with experience: $45,300 - 67,800 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Director - Corporate EHS (Eden Prairie, MN, US, 55344)

PURPOSE/SCOPE:

This is a leadership position responsible for all aspects of Environment, Health, Safety, and Security at an enterprise level. By partnering with global business unit leadership, operations/facility teams, and the sustainability team, this position will lead cultural improvements in our Thriving People. initiative, workplace safety & education, and environmental compliance programs. This leader is also responsible for engaging global stakeholders to support compliance to current and future regulations from all relevant bodies such as OSHA, the European Union, WHMIS, DOT, EPA, NFPA, and others. This includes knowledge of International, Federal, State, and Local standards that impact our global facilities, operations, and employees. Top candidates will have a strong background in developing and implementing global EHS compliance strategy and proven results of building and sustaining a committed, caring safety culture.

GENERAL RESPONSIBILITIES:

· Direct, sustain and drive continuous improvement of Tennant’s Environment, Health, Safety, and Security framework and operating model for a global manufacturing, sales & service company

· Collaborate and align with Global Operations and regional Sales/Service groups on yearly goals and objectives

· Oversee the creation and administration of EHS and security policies and procedures, ensuring implementation throughout the organization

· Direct and conduct regular audits of prioritized elements of Tennant’s global EHS & security programs

· Construct/refine audit tools for compliance with corporate and regulatory environmental, health, safety, and security requirements and company standards. This includes local, state, and federal codes and where they apply, plus rules established by the international regulatory and economic communities. Report findings to management as required

· Identify and refine KPIs for global EHS and report monthly to corporate leadership and as required to corporate committees. This includes administering final decisions on recordable injuries, the accident investigation procedure, and lost time metrics across the enterprise

· Oversee the development of training and communication programs to build the Company’s knowledge and awareness of EHS issues and associated corporate compliance standards

· Oversee tactical execution of the EHS playbook at three corporate-responsible facilities: Company HQ in Eden Prairie, the Innovation Center, and the IPC-Eagle Burnsville facility

· Collaborate with the Human Resources Department to pursue continuous improvement of Tennant’s global Worker’s Compensation and lost workdays liability

· Select qualified individuals to fill departmental positions. Develop career path objectives and guide the development of their technical and supervisory abilities

· Assess potential merger/acquisition candidates and serve on integration teams after transactions are closed

· Direct corporate vendor programs as required such as glasses, shoes, and security systems

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

· Bachelor’s degree or equivalent in health and safety, safety engineering, environmental health, or related risk management field required

· At least ten years of occupational health and safety experience in a manufacturing or distribution environment in both individual contributor and leadership roles

· Proven track record of innovation, creativity, attention to detail, ownership, integrity, accountability, and willingness to seek and take on challenges is required

· Demonstrated ability to navigate global organizations to achieve results, with experience leading global EHS teams preferred

· Extensive knowledge of manufacturing industry safety policies and applicable standards & regulations

· Strong communication and presentation skills at all levels of the organization and the ability to break down highly technical discussion into understandable concepts for colleagues

· Ability to work effectively and in collaboration with diverse teams to ensure buy-in with key stakeholders and appropriate external agencies

· Ability to use influence and data in decision making process with key leaders

· Ability to build and maintain positive relationships, both internally and externally

· Self-directed, professional, and dependable

· Strong analytical and problem-solving skills to evaluate and recommend risk reduction strategies

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Experienced Shop Representative (Golden Valley, MN, US, 55427)

SAFETY REQUIREMENTS:
• Must be able to wear safety glasses, steel-toed shoes and hearing protection

Competitive base salary commensurate with experience: $48,600 - 73,100 Annualized

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Field Mechanic (New Orleans, LA, US, 70119)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $59,200 - 88,800 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Account Manager (Houston, TX, US, 77024)

GENERAL RESPONISIBILITIES:

Work independently and within our matrix organization to establish selling strategies and tactics that result in new account business generation
Schedule and complete weekly prospecting activities to include field canvassing
Build & maintain ongoing rapport with key individuals at customer locations
Manage sales materials, presentations, contracts & pricing
Achieve quarterly and annual sales targets on a consistent basis
Track & enter daily sales activities, leads, pipeline into online sales tracking system
Accountable to accurately forecast new business both monthly and quarterly
Maintain an extensive knowledge of markets, products, industry, competition, key buying influences, and partners.
Make meaningful solution recommendations based on identified needs, and present proposals in a persuasive manner.
Negotiate effectively with customers and prospects using principles that expand offerings and add unique value that motivates buyers to do business with Tennant.
Independently manage tough business situations. This includes anticipating obstacles and competitive threats and modifying or adjusting solutions in such a way as to be in a preferred position
Perform equipment demonstrations and be able to trailer equipment as necessary

REQUIRED EXPERIENCE, SKILLS &EDUCATION:

Associate’s Degree
3+ years outside sales experience and history of progressive sales results
Exceptional business related skills including the ability to develop business strategies.
Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
Effective negotiation, organization, time management, and prioritization skills.
Proven ability to prospect, propose, negotiate and close a sale.
Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear.

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $62,400 - $93,600 + $56,650 annual incentive target

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Regional Sales Manager (Denver, CO, US, 80014)

This position requires the candidate to be based in the Western half of the US with preference to candidates living in Arizona, Utah, Colorado and Texas.

The Regional Sales Manager plays a critical role in executing the sales strategy and revenue growth in their respective region. This leader is accountable for delivering on revenue goals, expanding market presence and fostering customer relations within their territory.

GENERAL RESPONISIBILITIES:

Lead a high-perorming sales team with a focus on driving profitable growth across the entire commercial product line and associated services
Serve as primary local contact for, and maintain strong relationships with local, regional and national partners
Develop and execute an annual strategy within the territory that includes:
- Maximizing current customer relationships and vertical markets
- Identification of new target customers/markets
- Determining the most effective method to reach the end-user
- Assessment of current channels and channel partners
- Leadshare opportunities with direct and coatings channels
- Growth in key products and new technologies

Conduct annual planning with key partners
Recommend the addition or replacement of partners within the territory
Effectively leverage all internal relationships
Maintain strong knowledge of all products, services and applications
Communicates, influences , builds commitment to and effectively manages changes that align people behind key initiatives, strategies and partnerships

EDUCATION AND EXPERIENCE REQUIRED:

Bachelor's degree with a minimum of 10 years of overall business experience, to include:
- 7 years of sales and/or business development experience, 5 years of developing and managing dealer and/or distribution partnerships, with a preference for Jan/San distribution and a minimum of 3 years in a managerial role with direct reports; prior experience managing remote employees a plus.
Demonstrated experience developing and implementing sales, marketing or business development strategies
Prior experience developing and implementing dealer and/or distribution programs a plus
Track record of sales success in hiring strong performers, providing clear and measurable goals, and coaching and developing teams and partnerships.
Ability to translate long-term vision into actionable plans
Ability to create a sense of common purpose through strong strategic direction and implementation
Ability to influence others, negotiate and resolve disagreements, be cooperative and collaborative
Advanced planning, communication, teamwork and organization skills
Excellent interpersonal skills, including written and verbal communication

Competitive base salary commensurate with experience: $92,000 - 138,000 Annualized + $51,500 sales incentive
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Commercial Manager (Baltimore, MD, US, 21201)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Collaborates with distributors and their sales representatives in the field to expand distribution
Educates, demonstrates, prospects, and closes or helps close deals with distribution and their representatives
Partners with Strategic Accounts in the territory. This may include surveying new facilities and making solution recommendations to grow Strategic Accounts through face-to-face interaction with BSC site managers, retail store managers, healthcare, and education customers
Installs equipment through on-site training with customers
Partners with distributors, Industrial counterparts, service, SA, and other channels of Tennant’s business
Manages channel conflict and day-to-day customer issues in the assigned territory
Cleans and maintains company demo equipment, vehicle and trailer
Manages, controls, and takes responsibility for assigned company demo inventory
Executes sales strategy in the assigned geography as directed by the Commercial Market Manager
Makes sales calls, cold calls, and customer calls (face-to-face, emails, and phone calls) on existing and new target accounts

EDUCATION AND EXPERIENCE REQUIRED:

Associate’s Degree
3+ years sales experience and history of progressive sales results
Demonstrated experience working with distribution and channel partners
Solid business acumen, and knowledge of the sales process; track record of sales success
Effectively leverage the sales process to increase success rate for each project
Identify and effectively partner with key internal and external decision makers
Identify the appropriate communication strategy to the customer
Effectively leverages training, tools, technology and programs
Consistently exhibits a high level of time and territory management
Exceptional organization and prioritization skills
Strong selling and negotiating skills
Strong presentation, training and facilitation skills
Proficient at interacting with people at all levels of an organization
Functional PC and PC application skills
Must pull trailers as per DOT regulations and safety standards
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $66,200 - 99,300 Annualized (+ $39,000 Incentive for Sales)

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Field Mechanic (Baton Rouge, MN, US, 70803)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

Create and maintain records of all service activities and business reporting documentation.
Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
Follow all safety protocols and utilize proper PPE.

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:

Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
Troubleshooting and repairing mechanical and electrical systems
Using hand and power shop tools, equipment, and diagnostic devices.
Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:

Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Account Manager (Los Angeles, CA, US, 90003)

PURPOSE/SCOPE:
The Account Manager is responsible for driving profitable growth across our full portfolio of products and services, while strategically optimizing sales channels. This role will focus on expanding market presence within the assigned territory by identifying new business opportunities and developing strong client relationships to maximize revenue potential.

GENERAL RESPONISIBILITIES:
• Work independently and within our matrix organization to establish selling strategies and tactics that result in new account business generation
• Schedule and complete weekly prospecting activities to include field canvassing
• Build & maintain ongoing rapport with key individuals at customer locations
• Manage sales materials, presentations, contracts & pricing
• Achieving quarterly and annual sales targets on a consistent basis
• Track & enter daily sales activities, leads, and pipeline into online sales tracking system
• Accountable to accurately forecast new business both monthly and quarterly
• Maintain an extensive knowledge of markets, products, industry, competition, key buying influences, and partners
• Make meaningful solution recommendations based on identified needs, and present proposals in a persuasive manner
• Negotiate effectively with customers and prospects using principles that expand offerings and add unique value that motivates buyers to do business with Tennant
• Independently manage tough business situations. This includes anticipating obstacles and competitive threats and modifying or adjusting solutions in such a way as to be in a preferred position
• Perform equipment demonstrations and be able to trailer equipment as necessary

REQUIRED EXPERIENCE, SKILLS &EDUCATION:
• Associate’s Degree
• 3+ years of outside sales experience and history of progressive sales results
• Exceptional business-related skills, including the ability to develop business strategies.
• Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
• Effective negotiation, organization, time management, and prioritization skills.
• Proven ability to prospect, propose, negotiate and close a sale.
• Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
• Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
• Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear.

PREFERRED EXPERIENCE & EDUCATION:
• Bachelor’s Degree or higher
• Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $68,640 - 102,960 and an Incentive of $56,650 at Plan

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Traveling Mechanic (Des Moines, IA, US, 50021)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Assistant Materials Manager (Holland, MI, US, 49424)

PURPOSE/SCOPE:
Assistant Matetrials Manager is part of Materials Management plant team responsible for procurement of raw materials, production planning, inventory control and shipping teams in Tennant North America plants. Assistant Materials Manager will lead and complete monthly Sales and Inventory Operations’ Planning (SIOP), and work collaboratively with Business Unit, Global Supply, Operations and Finance leadership ensuring SIOP cycle completion. This individual will also be responsible for the direct management and leadership of the Production Planning and Inventory Control Teams. This individual will be responsible for coordinating and/or leading Materials Continuous Improvement initiatives.

GENERAL RESPONISIBILITIES:
•   Responsible for compiling SIOP monthly data and working with Business Unit, Global Supply, Operations and Finance on alignment and consensus for the future months’ production plans
•   Reporting out on SIOP and preparing exeucutive SIOP decks
•   Responsible for inventory level reporting and forecasting for annual and monthly forecast, reporting out and driving actions for optimal inventory levels
•   Leading and collaborating with stakeholders on Materials department process improvements and continius improvement projects
•   Learn and maintain knowledge of all materials department functions, lead and coordinate training efforts for the department
•   Leads and manages Materials Team
•   Assist in metric development and drive accountability

REQUIRED EXPERIENCE & EDUCATION:
•   Bachelors Degree in Supply Chain or Business Administration Required
•   Lean and/or Six Sigma Continuous certified, and/or 3 years of experience in Continuous Improvement projects
•   Prior Sales and Operations Planning experience preferred
•   Prior Superisory and/or Management experience required
•   Prior SAP experience required

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:
•   Strong attention to detail and organizational skills
•   Ability to identify, collaborate on, lead and execute process improvements
•   Critical thinking skills and strong problem solving skills
•   Identifies and prioritizes problems accurately, constructively, and in a timely manner
•   Works productively, plans, uses time and resources efficiently, follows through to completion
•   Interacts and communicates effectively with others across levels and departments
•   Ability to work effectively within a team and build strong working relationships with internal customers
•   Demonstrates effective presentation skills
•   Supports organizational change (e.g., asks questions, abandons past ways of doing things, etc.)
•   Takes responsibility for addressing critical roadblocks to achieving goals and demonstrates a sense of urgency about achievieing results

Competitive base salary commensurate with experience: $83,500 - 125,100 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

#IND789

Commercial Manager (San Antonio, TX, US, 78201)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Collaborates with distributors and their sales representatives in the field to expand distribution.
Educates, demonstrates, prospects, and closes or helps close deals with distribution and their reps.
Partners with Strategic Accounts in the territory. This may include surveying new facilities and making solution recommendations to grow Strategic Accounts through face-to-face interaction with BSC site managers, retail store managers, healthcare, and education customers.
Installs equipment through on-site training with customers.
Partners with distributors, Industrial counterparts, service, SA, and other channels of Tennant’s business.
Manages channel conflict and day-to-day customer issues in the assigned territory.
Cleans and maintains company demo equipment, vehicle and trailer.
Manages, controls, and takes responsibility for assigned company demo inventory.
Executes sales strategy in the assigned geography as directed by the Commercial Market Manager.
Makes sales calls, cold calls, and customer calls (face-to-face, emails, and phone calls) on existing and new target accounts.

EDUCATION AND EXPERIENCE REQUIRED:

Associate’s Degree
3+ years sales experience and history of progressive sales results
Demonstrated experience working with distribution and channel partners
Solid business acumen, and knowledge of the sales process; track record of sales success
Effectively leverage the sales process to increase success rate for each project
- Identify and effectively partner with key internal and external decision makers
- Identify the appropriate communication strategy to the customer
- Effectively leverages training, tools, technology and programs
Consistently exhibits a high level of time and territory management
Exceptional organization and prioritization skills
Strong selling and negotiating skills
Strong presentation, training and facilitation skills
Proficient at interacting with people at all levels of an organization
Functional PC and PC application skills
Must pull trailers as per DOT regulations and safety standards
Must meet physical requirements of the position including ability to hook up trailers and load demonstration gear

PREFERRED EXPERIENCE & EDUCATION:

Bachelor’s Degree or higher
Prior experience in the commercial or industrial cleaning industry

Competitive base salary commensurate with experience: $60,200 - 90,200 Annualized (+ $39000 Incentive for Sales)

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Service Technician (Fargo, ND, US, 58103)

*Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive!CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
0-2 years of experience:
- Troubleshooting and repairing mechanical and electrical systems
- Reading and interpreting electrical schematics
- Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
Working in a field service position
Working directly with customers

Physical Requirements

Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual, and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $41,800 - 62,800.

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Principal Systems Engineer - Machine Integration Lead (Golden Valley, MN, US, 55422)

Principal Systems Engineer – Machine Integration Lead

The Principal Systems Engineer – Machine Integration Lead (MIL) leads the engineering development activities for mobile cleaning equipment products on new product development and large-scale lifecycle management efforts at Tennant. This position primarily works as the Engineering Lead on a cross-functional team to design and develop innovative electro-mechanical machines that meet requirements for performance, quality, product cost, and project timelines. Additionally, this role leads and contributes to technical product strategy development including: product platform and architecture development, product simplification improvements, technology and innovation concept development, product & technology roadmap inputs, and project strategy phase execution.

Required Skills

Engineering project leadership with excellent project planning & organization
In-depth understanding of the Systems Engineering V-Model and its application in the development of complex electro-mechanical systems
System requirements development & decomposition, maintenance, & use of requirements tools (such as Visure, Jama, DOORS, etc.)
Electro-Mechanical Systems Architecting, Concept Ideation & Downselection, & Product Design
Expertise in Verification & Validation (V&V) techniques and methodologies and Design Verification Planning (DVP)
Risk Management techniques and methodologies including FMEA (Failure Mode Effects and Analysis), Hazard Analysis and Risk Assessment (HARA)
Broad technical knowledge of other product design techniques and methodologies including DFA/M (Design for Manufacturability/Assembly), Dimensional tolerance analysis & definition
Problem Solving Methodologies including 8D, Ishikawa Root Cause Analysis, 5 Whys
Self-starter, able to successfully manage ambiguous design tasks.
Ability to identify & influence model development work for predicting system performance based on engineering principles.
Proficiency in CAD required (SolidWorks preferred)
Data based decision making / statistical analysis.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to develop engineering standards.
Strong written and verbal communication skills.
Effective multi-mode communications in presenting information to a variety of internal and external audiences.

Required Experience

BS in Mechanical, Systems Engineering, Mechatronics, Electrical Engineering, or equivalent from an ABET accredited four-year college or university.
MS in Systems or Mechanical Engineering preferred.
10 + years of new product development experience, with project leadership experiences strongly preferred.
Strong project planning / management experiences. Project Management Professional (PMP) a plus.
Experience in electric vehicle &/or autonomous vehicle development preferred
Strong technical background, with machine & system integration experiences on complex electro-mechanical systems, ideally on electric vehicle architectures, systems, & subsystems
Demonstrated experience in whole product-level systems requirements development, management, & architecture definition
Experience with problem solving processes, tools and techniques (8D, Six Sigma / DMAIC, root cause analysis tools- DFMEA, 5-why, fishbone etc.).
Experience with issue-tracking systems (JIRA, Confluence etc.) a plus
Background in product development certification processes for regulatory and third-party certifications to obtain CE marking, UL marking, and compliance with applicable safety standards such as IEC/UL 60335-1, IEC/UL 60335-2-72, UL-583, UL-558, IEC 63327
General knowledge in Model Based System Engineering (MBSE) practices/tools (such as SysML modeling) and experience in applying it to the full engineering lifecycle a plus
INCOSE Certified Systems Engineering Professional (CSEP) a plus

Additionally, this role:

Manages technical aspects of multiple system integration
Creates new concepts for machine architectures and sub-system platforming plans to meet machine level performance specifications.
Establishes machine level performance specifications to meet customer needs and plans for evolution of these specifications over time.
Prepares preliminary layouts, models, sketches and/or schematic diagrams to aid in the understanding and solution of engineering problems.
Determines nature and type of electronic models, detail drawings, and analysis required for assigned subsystems and supervises their completion through the development cycle.
Leads and mentors junior engineers and designers throughout the development cycle.
Leverages laboratory and field test data to understand and manage design trade-offs.
Collaborates closely with and leads the machine and subsystem teams to achieve program goals.
Leads a team to create designs, specifications, and drawing releases.
Establishes machine and subsystem development plans and schedules from concept to production implementation within overall business requirements. Tracks and reports progress to the cross-functional program leaders and engineering management.
Leads and participates in formal/informal design reviews.
Plans and executes prototype builds at the machine and subsystem level.
Leads the production launch and implementation of product and subsystem designs.

Equal Opportunity Employer

Field Mechanic (Rochester, NY, US, 14611)

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
- Create and maintain records of all service activities and business reporting documentation.
- Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
- Follow all safety protocols and utilize proper PPE.
Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the video

Required Experience and Education

High school diploma or equivalent
Valid driver's license plus meet Tennant Company driving policy requirements.
Minimum of 3 years of experience:
- Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
- Troubleshooting and repairing mechanical and electrical systems
- Using hand and power shop tools, equipment, and diagnostic devices.
- Using a personal computer, MS Office Suite, and email.

Preferred Experience

Vocational schooling in automotive/diesel/electrical
Previous experience and knowledge:
- Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
- Previous experience working directly with customers

Physical Requirements

Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

Competitive Salary
Performance-based incentives structure
Excellent benefits package (eligible on 1st day of employment)
Company Service Vehicle
Cell phone and Tablet
Uniforms
Specialty Tools
Comprehensive training program including ride-along, virtual and factory-based training
Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90600.

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Senior HR Business Partner (Louisville, KY, US, 40018)

Basic Qualifications:

Bachelor’s degree in human resources, Business Administration, or related field and at least five (5) years of progressive HR experience in a HR Generalist or HR Business Partner role.
Prior experience supporting a workforce in a manufacturing/distribution environment.
Proven experience in human resources with a comprehensive understanding of HR best practices and employment laws.

Preferred Qualifications:

Strong business acumen and ability to align HR strategies with business objectives.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Strong analytical and problem-solving abilities.
Exceptional guidance and coaching skills.

Competitive base salary commensurate with experience: $77,200- 115,800 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Customer Service Rep 1 (Eden Prairie, MN, US, 55344)

*This role is eligible for a $2000 sign-on bonus*
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

GENERAL RESPONSIBILITIES: List only key activities describing major tasks/duties, essential responsibilities, accountabilities, work relationships, and key activities associated with the role.

Manage a high volume of incoming phone and electronic requests for part orders, service requests, and product information from internal and external customers in an accurate and efficient manner.
Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support.
Field requests from a diverse customer base to include government, end-users, distributors, nationwide Fortune 500 busiensses, internal sales and service representatives
Communicate and follow through with internal and external customers with a focus on urgency, documentation, quality and customer satisfaction
Understand Tennant products and service to expertly advise customer of all required purchase order information
Adhere to all documented procedures related to orders, quotes and service inquiries
Effectively own and manage daily open orders, billing blocks, and service notification reports
Effectively resolve customer inquiries, quote, order and general requests, while balancing customer and company needs, including:

Electronic requests for W9, SDS, POD, certificates of insurance, part identification and vendor information requests
Status of part and service orders, shipment tracking information, back orders, purchase order confirmations
Navigating and troubleshooting all inquiries submitted through company online purchasing website

Partner within Customer Service teams to build effective relationships with other internal departments to include Sales, Service, Supply Chain, Logistics, Engineering, Marketing and Legal

REQUIRED EXPERIENCE & EDUCATION:

High school diploma or equivalent
0-2 years experience in a customer contact center environment preferred
SAP and/or FSM ERP systems and Cisco soft phone experience preferred
Excellent keyboard skills, particularly adept at multitasking while engaging with customers over the phone
Intermediate PC and PC applications skills (Microsoft)
Proficiency with Microsoft Outlook
Experience working in a multi-application and dual monitor environment

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position:

Excellent attendance and punctuality
Customer Advocacy:
- Garners information from customers to identify their needs
- Addresses customers inquiry by involving appropriate resources
- Provides detailed information concerning customer inquiries and requests
- Responds effectively to the needs of a diverse customer base, while providing exemplary customer service
Communication and Execution:
- Listens, communicates clearly, concisely and professionally
- Writes with accuracy, simplicity and professionalism
- Ensures work is completed according to department guidelines and expectations
- Demonstates strong self-accountability through execution of policies and procedures
Data Management:
- Actively and efficiently processes all customer inquiries and requests, with a strong attention to detail
- Consistent follow up on open inquiries to ensure timely resolution
- Documentation of all customer impacting information relating to inquiries and requests
Problem Analysis and Resolution
- Uses strong problem solving and critical thinking skills to ensure the needs of the customers are fulfilled
- Utilize the tools, resources and processes acquired in new hire training to resolve customer related requests
- Understands when to engage second tier support to efficiently and effectively resolve time sensitive customer needs
- Demonstrates prioritization skills in order to accomodate emerging needs, able to adapt approach as business requirements change

Competitive base salary commensurate with experience: $35,900 - 53,800 Annualized. The starting hourly rate for this position is $20/hr.
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.

Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer