Grainger Account Specialist

Date: Feb 8, 2019

Location: Minneapolis, MN, US, 55422

Tennant Company is a recognized leader of the cleaning industry. Since 1870 we have been passionate about developing innovative and sustainable solutions that help our customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Our products include equipment for maintaining surfaces in industrial, commercial and outdoor environments; detergent-free and other sustainable cleaning technologies; cleaning tools and supplies; and coatings for protecting, repairing and upgrading surfaces. With more than $1B in revenue, Tennant Company operates in three geographic business units including the Americas, Europe, Middle East and Africa and Asia Pacific. Join the company committed to empowering our customers to create a cleaner, safer and healthier world with high-performance cleaning solutions that minimize waste, reduce costs, improve safety and further sustainability goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support daily sales activity necessary to help grow & achieve Grainger growth goals through:
    • Be point person to help support Grainger related questions and needs from internal and external parties.
    • Assisting Grainger team in supporting sales opportunities from quote to installation.
    • Review and process any necessary cost support requests.
    • Ensure positive customer experience with time sensitive orders and large, multi-site opportunities.
  • Drive Internal & External Mindshare to promote Grainger partnership:
    • Work with marketing to develop a communication plan around highlighting key wins, best practices, and key learnings.  Communicate these to internal and external stakeholders as deemed appropriate.
    • Work with marketing, or available tools to develop regional or customer specific marketing collateral.
    • Maintain internal SharePoint site to ensure relevant material is available to field sales.
  • Build-upon Tennant’s 2017 Partner in Performance Award by managing the Grainger Scorecard:
    • Work with an internal cross-functional team to ensure we have appropriate stock of key products
    • Ensure on-time shipments of products to Grainger distribution center, and Grainger end user customers.
    • Own the scorecard reporting, analysis, and communication to key internal stakeholders, and Tennant leadership.
  • Increase Visibility & Sales of Tennant Products on Grainger.com
    • Work with Grainger product team to create and load new products onto Grainger.com
    • Ensure accuracy and timeliness of these product adds
    • Work with their enhanced content team to ensure all support materials are also available for Grainger customer and sales rep to view
  • Find and cultivate new potential opportunities for incremental business:
    • Develop & Manage ARM (Account Relationship Management) by building a strategy around building relationships, education, finding incremental opportunities, and working with Tennant field sales to close these opportunities
    • Network with Grainger Strategic Account Managers to uncover non-conflicting multi-site opportunities for Grainger and Tennant to partner on.
    • Network with Grainger DSA’s (District Sales Assistant) in underpenetrated geographies or vertical markets to get Tennant the opportunity to participate in team calls, meetings, or targeting events.

 

EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor’s degree preferred.
  • Minimum five years of business experience in sales, inside sales and/or customer service
  • Demonstrated experience working directly with large National/Global customers, by phone and/or in person
  • Track record of successful job performance

 

REQUIRED SKILLS AND COMPETENCIES

  • Establishes a clear line of sight between customer needs and organizational objectives
  • Takes initiative and ownership to identify and achieve goals and objectives
  • Sets appropriate timelines and follows projects and tasks through to completion
  • Examines issues from multiple perspectives to develop effective and sustainable solutions
  • Effectively integrates and manages the interface between groups
  • Engenders trust, does what he/she says they will do
  • Exceptional organization and prioritization skills
  • Results oriented
  • Functional PC and PC application skills – SAP experience preferred
  • Excellent verbal communication skills and a strong presence over the phone

 

Let us introduce you to Tennant Company. We’re everywhere. In your sports clubs, shopping malls, office buildings, parking lots. We make things that make things look like new. We bring new cleaning ideas to market. There is new dirt every day and our machines clean it up. With manufacturing operations and sales, service and support functions across globe, your journey at Tennant can take you places you never expected. If you want to get your hands dirty on a project, step up with your own ideas, or maybe even explore talents you never knew you had, Tennant Company is a place where that can happen. Because at Tennant, we like to think like new. Begin your journey with us. Let's reinvent how the world cleans.

 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

 


Nearest Major Market: Minneapolis

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