Director of Operations

Date: Feb 7, 2019

Location: Holland, MI, US, 49423

Tennant Company is a recognized leader of the cleaning industry. Since 1870 we have been passionate about developing innovative and sustainable solutions that help our customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Our products include equipment for maintaining surfaces in industrial, commercial and outdoor environments; detergent-free and other sustainable cleaning technologies; cleaning tools and supplies; and coatings for protecting, repairing and upgrading surfaces. With more than $1B in revenue, Tennant Company operates in three geographic business units including the Americas, Europe, Middle East and Africa and Asia Pacific. Join the company committed to empowering our customers to create a cleaner, safer and healthier world with high-performance cleaning solutions that minimize waste, reduce costs, improve safety and further sustainability goals.


  • Leadership of the Holland manufacturing facility to include full ownership of manufacturing, quality, production planning, material handling, manufacturing engineering, and maintenance.  Responsible for facility health including performance against SQDCC (Safety, Quality, Delivery, Customer, Cost, and People Engagement) objectives.   


  • Development and execution of robust Operations strategy for the two facilities including capacity planning and management, Quality program, continuous improvement journey to achieve company strategic objectives.  
    • Continuous improvement initiatives including the continued implementation of Lean Manufacturing and other Continuous Improvement activities (e.g. Kaizen events, Root Cause Analysis and Value Stream Mapping) to reduce waste and optimize asset management.
  • Development and ownership of people strategy in partnership with Human Resources partner.  Facilitate an employee experience and culture aligned with Tennant’s guiding principles.  Coach, develop and mentor teams driving a strong internal talent bench and high performance culture.  Maintain an open door approach when working with employees at all levels of the organization. 
    • Develop and support a culture which values the customer, strategic thinking, collaborative decision making and a sense of urgency to drive high performance. 
  • Partner with New Product Development, Current Products Engineering and Strategic Supply Chain groups on product launches.    
  • Partner with Operations Centers of Excellence to drive best practices and strategies throughout facilities.   
  • Overall responsibility for financial performance and overall health of Minneapolis Manufacturing and Reconditioning facilities. 


  • Bachelors of Science degree in an applicable field (engineering or operations preferred)
  • Advanced degree (MS, MBA) desired
  • 10+ years’ experience leading teams in manufacturing, materials or engineering environment
  • Experience with low volume, high complexity product desired


  • Exceptional leadership and team building skills
  • Exceptional communication and influencing skills are key
  • Demonstrated knowledge of Lean manufacturing and leadership of Lean transformation  
  • Demonstrated long-range strategic thinking capability
  • Demonstrated ability for collaboration, influence and driving change especially with engineering and manufacturing groups
  • Strong process orientation and documentation mindset
  • Demonstrated track record of success running a manufacturing facility
  • Exceptional leadership skills with proven history developing a high performing team
  • Strong financial acumen
  • Experience navigating highly matrixed organizations to drive a high level of collaboration
  • Ability to interact with employees at all levels of the organization from shop floor to executive leaders and maintain a high level of presence and connectivity with workforce and leadership team
  • Action oriented
  • Strong analytical skills


  • Regularly required to talk and hear. Frequently required to stand, walk, use hands to finger, handle or feel objects, tools, controls and reach with hands and arms. Occasionally required to siT


  • Occasionally works in outside weather conditions to test products or walk between buildings. Noise level has potential of exceeding 85 dba. Hearing protection is provided


  • Must be able to wear safety glasses, steel toed shoes and hearing protection


Let us introduce you to Tennant Company. We’re everywhere. In your sports clubs, shopping malls, office buildings, parking lots. We make things that make things look like new. We bring new cleaning ideas to market. There is new dirt every day and our machines clean it up. With manufacturing operations and sales, service and support functions across globe, your journey at Tennant can take you places you never expected. If you want to get your hands dirty on a project, step up with your own ideas, or maybe even explore talents you never knew you had, Tennant Company is a place where that can happen. Because at Tennant, we like to think like new. Begin your journey with us. Let's reinvent how the world cleans.


Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.


Nearest Major Market: Grand Rapids

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