Shop Service Specialist

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

GENERAL RESPONSIBILITIES: 

• Clean, Prep and Make Ready machines for Reconditioning
• Teardown and rebuild a variety of used Tennant Commercial equipment
• Clean and Maintain Facilities and Assets of the Recon Center
• Learn product through Self Study, Hands-on experience and Guidance from Shop Supervisor/Peers
• Assist in all aspects of the reconditioning process
• Responsible for cleaning incoming machines and preparing the machines for shop work. This includes using hand tools and carefully cleaning the machines with a pressure washer
• Perform cleaning and light repair of returned rental equipment
• Assists in keeping shop area clean and performing minor and routine maintenance-related activities as directed and assigned by Shop Supervisor
• Assists in building maintenance, including keeping shop area clean and performing minor and routine maintenance-related activities as directed and assigned
• Assist with other Recon Center duties as needed and as assigned by Shop Supervisor
• Study and complete company service training programs offered and Self-Study to obtain necessary skills
• Satisfy, in a timely and complete fashion, required service-related documentation: timesheets, repair orders, machine checklists, receiving records expense reports, inventory control forms and any other service related documents
• Must comply with all service department and company procedures, policies and programs
• Responsible for proper and safe use, maintenance, and reporting for all Tennant Company property. This includes all tools and equipment
• Consistently present professional image, both in personal appearance and condition of company equipment
• Punctuality is a must for this position and individual should have reliable means of transportation to and from work

REQUIRED EXPERIENCE & EDUCATION:

• High school diploma, GED or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements
• AND
• 1 to 4 years of experience performing mechanical or electrical repairs (mobile equipment, appliances, office equipment, electronics, rental equipment, automotive, etc.)
• Completed certification courses a plus

REQUIRED SKILLS: 

• High mechanical aptitude and interest in learning mechanical maintenance and repair
• Ability to work as a team player in a fast paced setting
• Good communication skills
• Excellent troubleshooting and diagnostic skills
• Ability to understand and fill out service-related documents and paperwork
• Ability to safely use hand tools and service shop equipment
• Excellent organization skills
• Must have strong computer skills including Microsoft Word, Excel, email and diagnostic software.

PHYSICAL REQUIREMENTS:

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds
• Position requires sitting, standing, bending, twisting, reaching, pushing and pulling
• Must be able to wear safety glasses and safety shoes
• Must be medically capable of performing all aspects of the job with the maximum amount of safety

ENVIRONMENTAL EXPOSURE:

• Gasoline, diesel, and LP. Antifreeze, grease, lubricants, cleaning fluids/detergents, and solvents. Battery acid and related fumes. Noise to 87 decibels.

Begin your journey with us. Let's reinvent how the world cleans. 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

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